Care Coordinator Specialist

Genex Service LLC Care Coordinator Specialist US-TX-Fort Worth Job ID: 26-19042 Type: Regular Full-Time # of Openings: 1 Category: Customer Service & Support Mitchell International, Inc. Overview At Enlyte, we combine innovative technology, clinical expertise, and human compassion to help people recover after workplace injuries or auto accidents. We support their journey back to health and wellness through our industry-leading solutions and services. Whether you're supporting a Fortune 500 client or a local business, developing cutting‑edge technology, or providing clinical services, you'll work alongside dedicated professionals who share your commitment to excellence and make a meaningful impact. Join us in fueling our mission to protect dreams and restore lives, while building your career in an environment that values collaboration, innovation, and personal growth. Be part of a team that makes a real difference. Responsibilities This position is full-time, on‑site, and located at our Fort Worth, Texas site. You must be located in Fort Worth, Texas or any surrounding area. Care Coordinator Specialist The Care Coordinator Specialist operates under the guidance of a Registered Nurse (RN) to deliver coordinated care services for injured workers managing low to moderate complexity claims. This role focuses on ensuring seamless delivery of medical services, maintaining clear communication among stakeholders, and supporting timely return‑to‑work outcomes in accordance with workers’ compensation guidelines. Key Responsibilities Injured Worker Support Responsible for completing initial injury reports with injured workers; reviewing the Workers Compensation Program Information packet with injured employees; obtaining signatures for all workers compensation consent forms; authorizing and scheduling initial medical appointments; and addressing general customer service inquiries concerning the workers compensation process for injured employees. Conduct face‑to‑face interviews with injured workers to complete the initial injury report in an accurate and timely manner Guide injured workers through the process of selecting an appropriate physician from the Texas Medical Provider Network (MPN) Schedule initial medical appointments for injured workers, ensuring prompt access to care Obtain required signatures on all necessary workers' compensation consent forms, ensuring full compliance with applicable regulations Administrative Support Monitor and manage all incoming faxes and emails for the workers' compensation office Prepare and send medical request forms to physician offices as needed Maintain accurate and organized records in accordance with workers' compensation guidelines Competencies Professional communication and interpersonal skills Strong organizational and time management abilities Attention to detail and accuracy in documentation Ability to work independently while recognizing when to seek supervision Understanding of confidentiality requirements and HIPAA guidelines Basic analytical skills for routine case assessment Adaptability in a fast‑paced work environment Technology proficiency for case management systems and Microsoft Office applications Qualifications Education & Licensure: High School Diploma required Graduate of an accredited practical/vocational nursing program Current compact LPN/LVN license in good standing Experience: 2+ years of clinical experience required Workers' compensation or disability management experience is highly preferred Healthcare coordination and documentation experience preferred Skills: Demonstrated organizational, technological, and communication skills Basic understanding of disability management principles Computer proficiency, including Microsoft Office Suite (Word, Excel), keyboard skills, and data entry capabilities This position is onsite only. Must have reliable transportation Equal employment opportunity, including veterans and individuals with disabilities. #J-18808-Ljbffr Genex Service LLC