Manager - Technology Risk ID, Assessment

Job ID: 26016049Posted: 2026-11-10Location: Phoenix, AZ, United States; New York, NY, United StatesSalary: $123000 - $215250 annually + bonus + benefitsJob Function: Technology Risk & ControlSchedule: Full timeShift: DayWorkplace: HybridCareer Area: TechnologyCompany: American ExpressDescriptionJoining Amex Tech means discovering and shaping your contribution to something big. Here, you can work alongside talented tech teams and build a unique career with the Powerful Backing of American Express. With a range of opportunities to work with the latest technologies, and a commitment to back the broader engineering community through open source, our mission is to power your success. Because Amex Tech is powered by our technology, our culture, and our colleagues.The Technology organization enables and accelerates the company’s growth strategies, delivering global capabilities and services in support of Amex’s customers and colleagues, while maintaining 24/7 servicing and availability to ensure an uninterrupted, high-quality customer experience. Technology provides the foundation for everything we do in the company while driving differentiation through building and leveraging innovative technology and data insights.Joining ETS Governance & Control means helping protect American Express customers and company through integrated, intelligence-driven technology risk and control management. Operating at the intersection of technology, governance, and risk, the team partners across the enterprise to modernize the foundation, advance risk intelligence, demonstrate trust at scale, and reduce material risk—enabling innovation with the right controls in place.The objective of the ETS Governance & Control Risk ID, Assessment, Testing and Reporting team is to identify, assess, mitigate, and report on risk within BU processes as 1LOD. ETS Governance & Control ensures adherence to regulatory standards, American Express Policy and enhances the BU's resilience through managing a clear methodology of inherent and residual risk.ETS Governance & Control is looking for a Manager of Techonology Risk ID, Assessment focused on ensuring control management is embedded in the day-to-day operations of our organization. This role involves extensive collaboration with multiple partners across numerous business units, functional areas, and geographies. ResponsibilitiesConduct Risk and Control Self Risk Assessment for Enterprise Platforms & Data and Technology Business Management (RCSA experience).Understand control design and testing. Have general knowledge of PRSA/RCSA/Issue Management pertaining to consumer lending, banking, credit card offers, benefits or rewards. Support risk management practices within the business.Support sharing insights, better practices, themes, etc. across the enterprise.Qualifications5-10 Years experience in Technology risk management (e.g., within Risk and/or Internal Audit function).Understanding of critical operational risk management lifecycle activities.Strong project management, communication, and interpersonal skills.Experience in process governance, with an understanding of processes that align with policies, regulatory frameworks, and/or operational standards.Proficient analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk scenarios effectively.Preferred Qualifications: Bachelor's Degree in Finance, Business, Risk Mgmt., or related field; advanced degrees (e.g., MBA, MSc) or certifications are advantageous.Experience in the financial services industry.Experience in at least one of the following:Providing identification of operational risks throughout business processes and systems.Facilitating risk assessment performance in addition to further assessments and testing. programs to ensure regulatory and internal standards are met.Enhancing risk assessments and associated methodologies.Reviewing independent control monitoring, including identification of control improvements.Identifying areas of risk for intervention, including conducting independent quality assurance and process testing.Reviewing thematic risk reporting to provide actionable insights on risk levels, emerging trends and root causes.Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.