Student Health & Wellness Office Coordinator - 83215

Job Description

Job Description

Founded in 1986, St. Charles Community College (SCC) has a reputation as one of the best two-year colleges in the state of Missouri. SCC's service area includes a six-county region with a population exceeding 540,000. SCC's main campus, located in Cottleville, has won architectural awards for its innovative, contemporary design. The college's Dardenne Creek Campus features the Center for Healthy Living and the Field to Table Institute. Opening Fall 2025, the Innovation West Campus located in Wentzville features the Regional Workforce Innovation Center. With a focus on innovation, St. Charles Community College is a leader in delivering high-quality education in a state-of-the-art learning environment. The success of SCC is rooted in the mission of serving the community by "focusing on academic excellence, student success, workforce advancement, and life-long learning within a global society."

We are seeking an Office Assistant who will collaborate with and support services offered through the Student Health & Wellness Office and the campus community as a whole.

The Student Health & Wellness Office Assistant provides administrative, operational, and student-facing support for the Student Health & Wellness Office. Working under the direction of the Student Health & Wellness Program Manager, this position supports Maxient systems, wellness initiatives, student access to TimelyCare, office operations, record maintenance, communications, and health and wellness events that promote student well-being and success.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Other duties may be assigned.

Student Support Assistance

• Serve as a first point of contact for students visiting the Student Health & Wellness Office.
• Assist students with completing intake forms.
• Maintain records of resource utilization.
• Schedule appointments and connect students with the Student Health & Wellness Program Manager or other campus resources, as appropriate.
• Maintain confidentiality of student information.
• Represent the Student Health & Wellness Office at campus events and presentations as requested.

TimelyCare Administration and Promotion

• Promote TimelyCare through digital signage, social media, email, the SCC Portal, and Canvas, as directed by the Student Health & Wellness Program Manager.
• Assist students with registering for and navigating TimelyCare services.
• Support the collection and analysis of usage reports and data.
• Assist students with accessing and utilizing TimelyCare services.

Wellness Communications & Outreach

• Format wellness communications and educational materials.
• Maintain webpages, portal pages, calendars, and resource directories.
• Submit flyers, forms, promotional materials, and other outreach and marketing resources as requested by the Student Health & Wellness Program Manager.

Health & Wellness Event Support

• Assist the Student Health & Wellness Program Manager with the coordination and implementation of student health and wellness events.
• Support room reservations, marketing requests, supply procurement, food orders, vendor communications, volunteer coordination, and attendance tracking.
• Provide on-site event support.
• Assist with wellness awareness campaigns and Healthy Campus initiatives.
• Support assessment efforts and special projects.

Administrative Support

• Provide administrative support to the Student Health & Wellness Program Manager.
• Maintain records, forms, databases, and tracking systems.
• Order supplies and process requisitions.
• Prepare reports, correspondence, and other documents.
• Update the Student Handbook annually and revise other informational materials as needed.
• Research best practices and protocols for implementation at SCC
• Perform additional administrative duties as needed, including arranging meetings, coordinating conference registrations, and creating brochures, presentations, and handouts.

Maxient Administration Support

• Assist with Student of Concern and wellness-related reporting processes within Maxient.
• Support reporting, documentation, and data collection efforts.
• Serve as a member of the Student Conduct Committee.
• Support student outreach efforts and maintain the Maxient electronic database for student conduct, early alert, academic reinstatement, student success, and academic integrity cases.
• Communicate and follow up with faculty and staff regarding Maxient reports and related student concerns.

Additional Responsibilities

• Provide exceptional customer service to students, faculty, staff, and visitors.
• Attend meetings, training sessions, and professional development opportunities as requested.
• Perform other duties as assigned by the Student Health & Wellness Program Manager.
• Collaborate with faculty, staff, administrators, and external agencies or institutions as needed.

Minimum Qualifications

• Associate degree in a related field or equivalent combination of education and experience.
• Two years of experience in administrative support, customer service, student services, office coordination, or related field.
• Proficiency in Microsoft Office Suite applications.
• Strong organizational, communication, interpersonal, and customer service skills.
• Ability to maintain confidentiality and effectively manage multiple priorities.

Preferred Qualifications

• Bachelor's degree in public health, Health Education, Psychology, Social Work, Student Affairs, Human Services, Business or related field.
• Experience in higher education, student affairs, student services, or wellness programming.
• Experience assisting with the planning and coordination of events, workshops, outreach activities, or awareness campaigns.
• Experience with Maxient, Microsoft 365, Canvas, or similar systems.
• Knowledge of FERPA and higher education confidentiality requirements.

Physical Requirements

• Ability to lift and transport materials and supplies weighing up to 25 pounds.
• Ability to assist with event setup and breakdown.
• Ability to work occasional evenings and weekends for events.
• Ability to travel to satellite campuses.

HR Enhancement

• Demonstrated ability to work independently and as part of a team.
• Strong attention to detail and accuracy in recordkeeping and data entry.
• Commitment to supporting student well-being, equity, and belonging.

St. Charles Community College is an Equal Opportunity Employer.