Medicaid Call Center Team Lead (Hybrid)
Gainwell Technologies LLC
Gainwell Technologies LLC is seeking a Medicaid Call Center Representative - Team Lead in Tucker, GA (Hybrid). The role focuses on coaching Enrollment Broker Call Center Specialists, handling inquiries, and resolving escalated issues to improve health outcomes for members served. The Team Lead will manage metrics, oversee processes, and ensure SLAs are met while coordinating coverage during peak times. A strong emphasis is placed on leadership, coaching, and collaboration within Gainwell and #J-18808-Ljbffr Gainwell Technologies LLC
Vacancy posted 1 day ago
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