Business Systems Analyst II

Business Systems Analyst II

We are seeking a detail-oriented and highly motivated Business Systems Analyst to join our team. The ideal candidate will serve as the Product Owner, acting as the primary liaison between business users and the technical team. This role involves shaping the product to meet business needs, translating business requirements into user stories, and prioritizing these stories for implementation. The Business Systems Analyst will play a critical role in ensuring that the final product aligns with business objectives and user expectations.

Team and Work Environment: Team size includes 4-5 onsite and around 15 offshore including developers, and testers. Connect with business partners to work on business processes and requirements. Translate requirements to user stories for the technical team. The person in this role will be interacting with business partners. The person will be interacting with the other business analysts and product owners. The person will also be working with onsite and offshore technical team including data, API and UI engineers.

Key Responsibilities:

• Product Ownership: Serve as the Product Owner for the assigned product(s), ensuring alignment with business objectives and user needs.
• Business Liaison: Work closely with business users to gather, analyze, and document business requirements. Facilitate effective communication between business stakeholders and the technical team.
• Requirement Translation: Translate business requirements into clear, detailed, and actionable user stories. Ensure that user stories are well-defined, including acceptance criteria, and are ready for development.
• Prioritization: Collaborate with business users to prioritize user stories and features based on business value, user impact, and technical feasibility. Maintain and manage the product backlog, ensuring it reflects current priorities and business needs.
• Documenting Business Processes: Clearly document existing business processes and envision future state processes. Use diagrams, screen mockups, and detailed documentation to make processes easily understandable.
• Stakeholder Management: Develop and maintain strong relationships with business users, stakeholders, and technical teams. Ensure alignment and manage expectations through regular communication and updates.
• Monitoring and Metrics: Monitor existing metrics and develop and propose new metrics. Work with various stakeholders both inside and outside of AED Technology Solutions team to make actionable intelligence available to business stakeholders.
• Collaboration and Communication: Foster strong relationships with business users, developers, and other stakeholders. Facilitate and lead meetings, such as requirement gathering sessions, sprint planning, and review meetings.
• Technical Proficiency: Be conversant with technology to work closely with Data Scientists, Data Engineers, API engineers, UI/UX developers, Technical Architects, etc.
• Quality Assurance: Review and validate the developed product to ensure it meets business requirements and quality standards. Provide feedback and guidance to the technical team during the development process.
• Continuous Improvement: Identify opportunities for process improvements and contribute to the continuous enhancement of product development practices. Stay updated with industry trends and best practices in business analysis and product management.

Requirements:

Required Qualifications: Bachelor's degree in business administration, Information Technology, Computer Science, or a related field. Proven experience as a Business Systems Analyst, Product Owner, or in a similar role for 5+ years. Any business systems analyst related certification is a plus Strong understanding of product management and Agile methodologies. Excellent analytical, problem-solving, and decision-making skills. Exceptional communication and interpersonal skills, with the ability to effectively engage with stakeholders at all levels. Proficiency in requirement gathering, user story creation, and backlog management. Familiarity with project management tools (e.g., JIRA, Trello, or similar). Ability to work independently and as part of a collaborative team.

Preferred Qualifications: Experience in Utility industry is a plus.

Top 3 Must-Haves (Hard and/or Soft Skills): 1. Ability to be a strong liaison and win trust with the business partners in understanding the business area, to translate into requirements and prioritization 2. Ability to be a liaison to the technical team to work with them to help translate business requirements to technical requirements 3. Strong communication skills to business users, developers, and other stakeholders.

Top 3 Nice-To-Haves (Hard and/or Soft Skills) 1. Monitor existing metrics and propose new metrics and KPIs 2. Clearly document existing business processes and envision future state processes. 3. Review and validate the developed product to ensure it meets business requirements and quality standards.