Dental Front Office Assistant

Job Description

Job Description

Dental Office ReceptionistPosition Overview

We are looking for a friendly, organized, and professional Dental Office Receptionist to be the welcoming face of our dental practice. The ideal candidate enjoys working with people, has excellent communication skills, and can confidently manage a busy front office while providing exceptional patient service.

Our receptionist plays an important role in creating a positive patient experience—from the first phone call and check-in to scheduling appointments and coordinating follow-up care.

Key Responsibilities

• Greet patients warmly and professionally upon arrival.
• Answer and manage incoming phone calls in a courteous and timely manner.
• Schedule, confirm, and reschedule patient appointments.
• Check patients in and out and maintain accurate patient information.
• Verify insurance eligibility and assist with insurance-related questions.
• Collect patient payments, copays, and balances.
• Provide treatment estimates and explain basic billing information when appropriate.
• Maintain accurate and organized patient records.
• Coordinate referrals, records, and communication with specialists and other healthcare providers.
• Communicate effectively with patients regarding appointments, treatment, and office policies.
• Maintain patient confidentiality and comply with HIPAA regulations.
• Monitor the daily schedule and communicate with the dental team to help keep the office running smoothly.
• Assist with general administrative and office duties as needed.
• Maintain a clean, organized, welcoming, and professional reception area.

Qualifications

• Previous dental front-office experience preferred.
• Excellent customer service and communication skills.
• Strong attention to detail and organizational abilities.
• Comfortable using computers and dental practice management software.
• Ability to multitask and remain calm and professional in a busy environment.
• Dependable, punctual, and able to work well as part of a team.
• Professional appearance and a warm, positive attitude.
• Knowledge of dental terminology, insurance, and dental billing is a plus.

What We’re Looking For

We are seeking someone who is kind, dependable, personable, and detail-oriented .

If you are a people-oriented professional who takes pride in providing excellent patient care and helping a dental office run efficiently, we would love to hear from you.

Skills:

• General Practice
• Dentrix

Benefits:

• Medical
• Dental
• 401k
• PTO
• Bonuses

Compensation:

• $24-$30/hour