Product Manager (GovTech / ERP)

Job Description

Job Title: Product Manager (GovTech / ERP)

We’re building a world-class, AI-driven operating system for local government, and we want product managers who can help shape it from day one.

Who we’re looking for

You’re a product manager today on an ERP, accounting, payroll or utility billing system. That experience is the core requirement for this role. If you haven’t managed a product in one of those categories, this probably isn’t the right fit.

The role

You’ll own a product area end to end, with real customers, real usage and real influence on where the platform goes. You won’t be working from a backlog someone else wrote, and you won’t own a feature inside a feature.

You’ll work across our finance and operations suite, in areas like accounts payable, payroll and HR, utility billing, document management, and reporting and analytics. We’ll match your focus to your background and to where the business needs it most.

If you’re a PM on an ERP, accounting, payroll or utility billing product today, at a govtech or software vendor of any size, and you’re ready for more ownership, faster decisions and AI at the center of the product, this is that job.

What you’ll do

• Own the roadmap for your area. Decide what we build, what we don’t, and why, then back it up with customer evidence and data.
• Build AI into the core workflow. Find the manual, repetitive work in your domain (keying invoices, reconciling payroll, running billing cycles, building month-end reports) and design AI and agentic features that remove it.
• Work shoulder to shoulder with engineering. Write clear specs, user stories and acceptance criteria, make trade-offs in real time, and ship in short cycles on an API-first platform.
• Partner with sales, implementation and support. Join deals, demo what’s coming, turn field feedback into product, and make sure every launch lands with the teams who sell and support it.
• Spend real time with customers. Clerks, finance directors, payroll admins, utility billing staff and treasurers. Watch the work and bring back what you learn.
• Measure what matters. Set outcomes for adoption, time saved, support volume and revenue, and report on them.
• Help modernize the platform. Shape how capabilities move onto our new platform without disrupting anyone’s month-end close.

Your first 90 days: learn the domain and the customers, ship your first meaningful improvement, and publish a 12-month roadmap for your area.

What you bring

Must have

• Current PM experience on an ERP, accounting, payroll or utility billing system. This needs to be your job today, not a past role. Govtech, public-sector ERP and finance/HR software vendors are all a great fit.
• 3–4 years as a Product Manager or Product Owner on B2B SaaS.
• You’ve shipped at least one product in that space end to end, customers use it today, and you can walk us through what you built and the results.
• You use AI tools every day in your own work (prototyping, research, writing specs, analyzing data) and have opinions on where AI belongs in a product and where it doesn’t.
• You’re comfortable going deep with engineers on APIs, data models and trade-offs, then explaining the same thing plainly to a customer or a salesperson.
• A track record of shipping. You can point to things you launched and what changed because of them.
• High drive and low ego. You want ownership, you move fast, and you’d rather fix the problem than describe it.

Nice to have

• Public-sector, fund accounting or municipal finance experience.
• Experience on a cloud migration or legacy-to-new-platform rebuild.
• Shipped an AI or LLM-powered feature to production (document extraction, copilots, agents, natural-language reporting).
• Comfort with SQL or a BI tool so you can answer your own questions.

Why join us

• Ownership from day one. You own an area, not a screen, and work directly with product and technology leadership.
• AI is the strategy, not a side project. We’re building the platform AI-first, so your ideas ship instead of waiting on a corporate AI program.
• Real customers, real scale. 2,000+ local governments already run on our products. What you build gets used the week it ships.
• Backed to win. Investment from TA Associates means budget for new products, new hires and modern tooling.
• A small, sharp team that has fun. Fast decisions, no committee for every call, and people who like building together.
• Room to grow. We’re building the product org now. Early PMs here shape how it works and grow with it.