Behavioral Health Senior Clinical Admin Nurse

About This Role The Senior Clinical Administrative Nurse at UnitedHealth Group is an outreach-intensive role focused on engaging members through structured outreach, assessing needs, and facilitating care coordination. This position is ideal for nurses who thrive in a phone-based environment and can balance clinical assessment with operational productivity. Highlights Location: Phoenix, AZ Schedule: Full Time, Day shift Work Style: Telephonic and virtual engagement Pay: $60,200 - $107,400 annually What You'll Do Provide members with tools and educational support to navigate the health care system. Assist members with adverse determinations, including support through the appeals process. Educate members on the use of UMR internet-based wellness tools and resources. Educate and guide members regarding behavioral health and substance use disorder (BHSUD) services. Provide ER steerage and education on appropriate emergency department utilization. Conduct outreach to members to provide pre-admission counseling. Conduct outreach to members and caregivers to support discharge planning. Track all activities and maintain complete documentation to support customer reporting. Accept referrals through designated processes and coordinate required medical care. Comply with all policies, procedures, and documentation standards. Requirements Education Current and unrestricted RN compact license required. Experience 2+ years of acute nursing experience. 2+ years of behavioral health nursing experience. Licenses & Certifications Ability to obtain additional state licensure as needed. Benefits Comprehensive benefits package. Incentive and recognition programs. Equity stock purchase and 401k contribution. About UnitedHealth Group UnitedHealth Group is a leading healthcare provider committed to delivering exceptional patient care. They focus on simplifying the health care experience and creating healthier communities by removing barriers to quality care. #J-18808-Ljbffr IntelliResume