Peer Success Coach

Job Description

Job Description

Title: Student Work Study General

Position Type: Workstudy

College: Red Rocks Community College

Division: Student Affairs

Department: RRCC Admissions

Campus: RRCC Lakewood Campus

Location: Lakewood

Salary Range: $19.37 - $19.89 / hour

 

Who We Are:

 

 

Job Summary:

The Student Success Team at RRCC is seeking a Peer Success Coach I to provide outreach and support to students by serving as a welcoming, knowledgeable, and encouraging peer resource. A Peer Success Coach helps foster connection, belonging, and confidence while supporting students as they navigate college. This position is primarily responsible for conducting student outreach through phone calls and other communication methods to promote engagement, provide campus information, and connect students with available resources. This peer-to-peer approach requires meeting with students to help them develop effective academic habits and strategies that support their success, while sharing insights and encouragement informed by their own experiences as students.

This position reports to the Student Engagement and Retention Coordinator, Lauren Sherwood. The work schedule for this position is Monday through Friday, 8:00 A.M. to 6:00 p.m., at the Lakewood campus location. May require hours outside of the normal work schedule.

This is a work-study position. This position may work up to 20 hours each week while an RRCC student, depending on class schedule, need, and budget availability. Student employees are enrolled and contribute to a TIAA-CREF account when enrolled in less than six credits.

Students who qualify for work study employment are encouraged to apply.

Duties & Responsibilities:

 

Competencies/KSAs:

Willingness to expand knowledge and skills related to inclusion and diversity.
Good communication, organizational, and attention to detail skills.
Ability to proficiently use Microsoft Office suite products such as Word, Excel, and Outlook.
Ability to work independently and exercise good judgment.
Demonstrated commitment to fostering an inclusive working and learning environment.

Minimum Qualifications:

Required Qualifications
For work study employment:
1. Must be an RRCC student and have been granted a work study award for the semester the student is seeking employment and maintain eligibility.
2. Must be enrolled in at least half-time (6 credit hours) and meet Satisfactory Academic Progress for all credit hours.

For student hourly employment:
1. Must be an RRCC student and enrolled in at least half-time (6 credit hours).

Other Required Qualifications
1. Must have a commitment to equity and quality customer service and the ability to interact and communicate effectively in oral and written form with individuals from diverse backgrounds.
2. Ability to maintain confidentiality.
3. Experience using Microsoft Office Suite (Word, Excel, Outlook PowerPoint) and have advanced computer skills and experience with virtual meeting platforms (Zoom/Webex etc.).
4. Must be reliable, punctual and have a good work ethic.
5. Must be a self-starter with time-management skills and a strong attention to detail.
6. Ability to work from campus (Lakewood campus location) and be eligible for student employment.

Preferred Qualifications:

It is preferable for the student to understand what it takes to be a successful student in at least their second semester in college.

Selection Process:

 

Application Instructions: 

To Apply
All applicants must submit:
1. Resume
2. Detailed letter of interest (cover letter) addressing the job announcement.
Candidates will be evaluated based on their qualifications as related to the duties and responsibilities of the position. Candidates may redact any personally identifiable information on their materials including but are not limited to age, date of birth, and dates of attendance and date of graduation for educational institutions. Incomplete applications will not be considered.

Additional Information/Benefits: