IT Project Manager I

Our values start with our people, join a team that values you!

Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. All while providing a fun and exciting treasure hunt experience.

As part of our team, you will experience:

• Success. Our winning team pursues excellence while learning and evolving
• Career growth. We develop industry leading talent because Ross grows when our people grow
• Teamwork. We work together to solve the hard problems and find the right solution
• Our commitment to Diversity, Equality & Inclusion, and our community. We celebrate the backgrounds, identities, and ideas of those who work and shop with us because our differences make us stronger. We strive to be a positive force in our community.

Our Corporate headquarters are in Dublin, CA, we have 3 buying offices in key markets in New York City, Los Angeles, and Boston, and 8 distribution centers nationwide. With 2025 revenues of $22.8 billion, we are a Fortune 500 company who is committed to providing an inclusive work environment with continuous learning opportunities and development for our teams.

GENERAL PURPOSE:

The IT Project Manager position is accountable for delivery of IT projects. This position plans, initiates and manages low to medium complexity store technology projects with IT and Business facing teams. The Project Manager establishes and maintains project governance, workplan, resource plan and budget. They monitor progress to assure deadlines, standards, and cost targets are met and maintain project documentation and traceability. The Project Manager interfaces with members of their project team(s), Advisory Group members and other IT and business stakeholders as well as vendor resources. The Project Manager works independently to organize and structure their own work, while providing vision, direction, training and coaching to project team members including third-party partners and Project Lead(s). The role is responsible for continuing professional development to ensure they are following appropriate PM practices and staying current on relevant technology, processes and tools.

The base salary range for this role is $109,900 - $187,450. The base salary range is dependent on factors including, but not limited to, experience, skills, qualifications, relevant education, certifications, seniority, and location. The range listed is just one component of the total compensation package for employees. Other rewards vary by position and location.

ESSENTIAL FUNCTIONS:

• Manages the production of project and workstream plans, ensuring that all activities are identified, are appropriately organized and resourced

• Plans and leads analysis and stakeholder consultation to agree on project scope and deliverables

• Plans and coordinates the identification of requirements, document and manage requirements throughout the project; and coordinate verification of achievement

• Identifies risks, issues, dependencies, and constraints associated with the project, escalating where appropriate

• Collaborates with IT Contracts and vendor on contracts management, to review statement of work, address callouts from Legal and obtaining signatures in a timely manner

• Coordinates with Vendors on contracts, pricing, and the delivery of solutions and technologies

• Responsible for maintaining the ongoing relationship with existing Vendors, as well as onboarding of new Vendors as required

• Synthesizes information to aid in dissemination to key stakeholders, the planning of projects, and suggest appropriate courses of action

• Attends and coordinates attendance of meetings to ensure the successful alignment of team members and accomplish project goals

• Central point of escalation for vendor engagement as needed

• Drafts and delivers reports and presentations that enable stakeholders to evaluate progress and agree on plan and changes

• Leads project team communications including project vision coordinating team actions on project activities; and flow of additional team members on and off the team as needed

• Builds the capability of the project team through training, coaching, and mentoring

• Executes stakeholder engagement activities to develop effective project working relationships and to ensure that stakeholder needs and concerns are identified and met

• Identifies, acquires, and manages the resources (physical and human) for the project

• Manages project resourcing, including staffing costs, forecasts and variances to ensure effective resource utilization

• At conclusion of project, provides appropriate documentation and training to enable successful transition to business

• Identifies and records lessons learned to inform future project activity

• Reviews existing operations and generate new ideas to guide continuous improvements

• Conducts assurance reviews within the project, facilitates the delivery of assurance reviews by independent third parties, and takes appropriate action to resolve any issues identified

• Leads post-project reviews and identification of lessons learned

• Develops own capabilities engaging in development planning activities as well as formal and informal training and coaching

• Develops and stays current on relevant tools and best practices in project management as well as understanding of relevant technology, regulation, and industry best practices

COMPETENCIES:

People

• Building Effective Teams

• Developing Talent

• Collaboration

Self

• Leading by Example

• Communicates Effectively

• Ensures Accountability and Execution

• Manages Conflict

Business

• Business Acumen

• Plans, Aligns and Prioritizes

• Organizational Agility

With particular emphasis on the following specific position-related competencies:

• Customer Focus

• Tech Savvy

QUALIFICATIONS AND SPECIAL SKILLS REQUIRED:

• Bachelor's degree with a concentration in Business, Information Systems or Computer Science or related experience required

• 5+ years of experience leading project planning and executions in a medium to large company

• Excellent verbal, written and presentation communication skills; effective listener

• Strong knowledge of POS systems, retail hardware/software, and retail store technologies.

• Resourcefulness - identifies different ways to accomplish work when resources are limited

• Demonstrated ability to collaborate and build strong relationships with individuals at different organizational levels

• Negotiation: able to obtain consensus between two or more internal or external parties with different interests

• Proven organization skills: ability to prioritize effectively and manage multiple tasks in an environment with competing demands

• Strong MS Office skills - Microsoft Project, Microsoft Teams, Microsoft One Drive and Visio. Adept at learning technologies, tools and processes.

• Knowledge of PMO tools such as OnePlan, Primavera, Planview

• Experience with Waterfall, Agile and Hybrid project delivery methodologies

Preferred Qualifications:

• Project Management Certification such as PMP, PBA, CSM

PHYSICAL REQUIREMENTS/ADA:

Job requires ability to work in an office environment, primarily on a computer.

Requires sitting, standing, walking, hearing, talking on the telephone, attending in-person meetings, typing, and working with paper/files, etc.

Consistent timeliness and regular attendance.

Vision requirements: Ability to see information in print and/or electronically.

This role requires regular in-office presence, including to engage in in-person team interaction, meetings and collaboration, client support, mentoring, coaching, and/or feedback. However, this role can perform duties effectively using a combination of in-office and remote work.

Ability to travel up to 5% of the time.#LI-Hybrid

SUPERVISORY RESPONSIBILITIES:

none

DISCLAIMER:

This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion.

Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.