Clinical Operations Supervisor, Dental Care, Full Time, First Shift

Job Description The Clinical Operations Supervisor assists with the day‑to‑day management of the administrative and clinical functions in the clinical sites to provide excellent patient/customer service at all applicable sites. Location United States Qualifications Education : High School Diploma or GED required. Experience : Minimum of three years of experience preferred. Skills and Knowledge : Excellent written and verbal communication skills. Must be able to communicate clearly with patients of all education levels. Strong line management, interpersonal skills and the ability to work with a variety of people. Computer, telephone, fax machine utilization skills. Proven track record leading a successful team. Ability to react calmly and effectively in emergency situations. Ability to work without close supervision and to set own priorities. Ability to manage multiple tasks and successfully meet deadlines. UC Health is an EEO employer. Responsibilities Coordinates and supervises the daily activities of the team. Plans and schedules work assignments ensuring adequate service levels to physicians and patients. Manages the daily clinical operations in the practice site including management of patient flow, assessing supply needs, and anticipates/resolves problems that interfere with patient care. Performs routine operational efficiency and financial analysis for their unit. Maintains excellent relations with physicians practicing in the clinical area. Anticipates and addresses physician needs for equipment, supplies and support. Triages patients' complaints or concerns and follows through to resolution. Works with physicians and staff to ensure high quality care for patients. Manages the recruitment, development, and performance evaluations of employees. Oversees training and orientation of new employees as well as ongoing skill training for existing staff. Carries out coordination of patient customer relations function. Supports in resolving disputes among patients, clinic staff and physicians. #J-18808-Ljbffr UC Health