Senior Director, Customer Renewals & Retention Strategy
UKG (Ultimate Kronos Group)
UKG (Ultimate Kronos Group) is seeking a Senior Director of Customer Renewals based in Des Moines, Iowa. This role involves leading the customer renewal lifecycle, enabling effective offboarding processes, and driving retention efforts. Candidates should have over 10 years of experience in Customer Success and a strong background in cross-functional leadership. UKG values employee contributions and provides a supportive environment for professional growth. Compensation ranges from $163,900 to $235,550, with potential bonuses and stock options. #J-18808-Ljbffr UKG (Ultimate Kronos Group)
$163.9k - $235.55k
...and the care you show a customer all add up to real impact... ...you. About the Role: As a Senior Director of Customer Renewals in the UKG Customer... ...organization, you will lead the strategy and execution of the... ...customer base by balancing retention, customer experience, and...SeniorContract workLocal areaShift work$50k - $53k
...solutions empowers our customer communities to thrive.... ...and work. The Senior Account Manager for the... ...utilization and business retention. The Senior Account Manager... ...and preventive strategies. Represent the FACTS... ...servicer, payment processor, renewable energy innovator, and...SeniorTemporary workWork at officeLocal area- ...Senior Account Executive The Senior Account Executive... ...closing sales to new customers to achieve budgeted... ...sound selling strategies that ensure revenue growth... ...and implementing sound retention strategies, utilizing... ...recycling, organics and renewable energy, WM provides environmental...SeniorOngoing contractPermanent employmentFull timeContract workTemporary workWork experience placementWork at officeLocal area
$56.1k - $77.2k
...solutions help educators analyze, customize, and plan personalized... ...onboarding, nurturing, and renewal. The goal is to not only retain... ...and developing proactive strategies to support customers based on... ...improvementsExecute sophisticated retention strategies through proactive...SuggestedFor contractorsLocal areaWorldwideWork visaFlexible hours$120k - $140k
...offices or yours. Job Summary The Customer Success Manager - VMware is... ...product or service lifecycle, and ensuring retention and growth through strategic customer... ...provide insights for customer success and renewal strategies • Build and maintain strong relationships...SuggestedWork experience placementWorldwideFlexible hours- ...resulting in client retention and... ...support clients and customers. Essential Job Functions... ...requirements set by Director of CSM... ...process and develop strategies to prevent similar... ...in reporting for senior leadership on at... ...Participate in pre-renewal internal strategy...SeniorTemporary workWork experience placement
- ...SUMMARY Responsible for providing customer service and supporting... ...responsibility for servicing and retention of assigned customers/... ...appropriate level of coverage; Manages renewal process for expiring policies... .../or new business marketing strategy with producer or supervisor;...Work experience placementWork at officeLocal areaImmediate startRemote work
- ...role demands a minimum of five years of relevant experience and a state insurance license. A hybrid work schedule is available, offering flexibility while executing key responsibilities related to client service and business retention. #J-18808-Ljbffr Capstone Search Group
$51.7k - $88.55k
A leading information services company is seeking a Senior Account & Relationship Manager to expand its client portfolio. The role involves... ...clients, developing new business opportunities, and managing customer satisfaction. The position offers a base salary of $51,700.00 -...SeniorRemote jobPermanent employment$51.7k - $88.55k
...earning potential. Commission pay out based on new logo and customer retention. As a Senior Account & Relationship Manager, you will expand your... ...forecasts and performance reports.Participate in developing strategies to achieve sales targets. Skills & Experience 2+ years...SeniorPermanent employmentRemote work- ...relationships resulting in client retention and supporting the Dir/... ...departments to resolve customer issues including... ...and working. Contract Renewal Participate in pre-renewal internal strategy meetings to discuss... ...in collaboration with Director/VP Account Management the...SeniorContract workTemporary workRemote workFlexible hours
$115k - $165k
...Maximus is seeking a Principal Analyst - Senior Pricer with Federal DoD Pricing experience. The role involves delivering and overseeing... ...The ideal candidate will have extensive experience in pricing strategies and communication skills to interact with senior management....SeniorRemote work$80k - $95k
...Job Description: Title: Senior Account Manager - Commercial... ...of business, ensuring account retention and supporting new business.... ...day-to-day administrative and customer service activities, resolving... ...Manage policy expirations and renewals. ~ Renewal Process:...SeniorFor contractorsRemote work$130.2k - $143.9k
...leading public sector solutions firm is seeking a Product Manager in Des Moines, Iowa, to lead a team responsible for defining product strategy for enterprise SaaS products. The role requires excellent communication skills and experience with agile methodologies. Candidates...SeniorRemote work- ...with current clients and executing service strategies. Key responsibilities include: Work... ...service team to plan, execute, and track customized service strategies for each client Manage... ...coverage terms and conditions, timely renewal execution, open enrollments, billing, claims...Senior
- UKG (Ultimate Kronos Group) in Des Moines, Iowa, seeks a Senior Principal, CMI Analyst who will operationalize market intelligence and shape strategic narratives. This role requires strong analytical skills to identify market trends and opportunities while delivering insights...Senior
$124k - $335k
...now and in the future. As a Senior Manager, you'll work as part... ...complex business issues from strategy to execution. PwC... ...many of the world's largest renewable energy companies to develop and... ...accessing sensitive company or customer information, handling proprietary...SeniorFull timeH1bLocal areaOverseasShift work- ...TrueNorth has met our clients' needs by providing innovative strategies and a personal connection to those we serve. Our integrated platform... ...; onboarding, project plans, stewardship, check-ins, and renewals. Build executive and board-level relationships, serving as a trusted...SeniorFull timeWork experience placementWork at officeLocal area
$189k - $351k
...and/or existing accounts. Prospect new customers and new business at existing customers and... ..., account planning, deal closing to renewal. Sales Goals: Meet or exceed your revenue... ...executing account plans; contributes to sales strategy, culture, value proposition, and tools....SeniorLocal areaFlexible hours$95k
...improvement; identify trends and recommend strategies and adjustments Develop yearly... ...satisfaction Develop and implement resident retention programs (i.e., resident functions,... ...minimize liability. Manage excellent customer service and monitor service request turnaround...SeniorPermanent employmentFull timeFor contractorsWork at officeNight shiftWeekend work- ...Reports to: Managing Director, SMB Accounts Location... ...and closing contract renewals to ensure long-term... ...and develop tailored strategies that align our solutions... ...tracking key metrics and customer feedback to ensure satisfaction and drive retention. Cross-Functional...Full timeContract workWork at officeRemote work
- ...Position Summary The Director of Customer Marketing is responsible for leading the strategy, development, and execution of customer... ...customer satisfaction and retention, including satisfaction follow... ...initiatives, subscription renewals, and lifecycle communications....
$130.3k - $260.59k
Koitecc Solutions is seeking a Senior Manager for Enterprise Observability Strategy and Governance in Des Moines, Iowa. This leadership role demands extensive experience in enterprise-scale programs, strategy development, and observability platforms such as Splunk and...SeniorFull time- ...marketing or financial services and a strong understanding of annuity products. This position emphasizes innovation and adaptability in a dynamic work environment, making it ideal for creative professionals eager to impact retirement income strategies. #J-18808-Ljbffr AtheneSenior
- CFA Institute is seeking a Senior Managing Director I or II to oversee the equity strategy, manage client portfolios, and conduct security analysis. This role requires a strong understanding of financial and equity markets, as well as client interaction for investment performance...Senior
$150k - $190k
A global IT solutions provider in Des Moines is seeking a Senior Data Engineer responsible for analyzing, designing, and developing data... ...with SQL. You will collaborate with stakeholders, lead data strategy, and ensure high-quality data solutions. An attractive salary range...Senior- FBL Financial Group, Inc. is seeking a Sr. Commercial Underwriter I in West Des Moines, Iowa. This position involves underwriting renewals, reviewing policy changes, and ensuring compliance with regulations. The ideal candidate will have at least seven years of experience...Senior
- Ernst & Young Oman is seeking a Senior Manager, Data Scientist to lead AI initiatives. The role demands expertise in AI models, machine... ...programming. The ideal candidate will drive data-science strategies, mentor teams, and engage with clients to solve complex AI challenges...Senior
$94k - $110k
Datavant is seeking a Senior HR Generalist to join our team in Des Moines, Iowa, focusing on employee relations and HR strategy. This role requires a Bachelor’s degree and at least 5 years of HR experience, including expertise in managing complex employee relations matters...Senior$82.8k - $124.2k
A leading environmental consulting firm is seeking a Project Manager for Electric Transmission and Renewable Energy projects. This role focuses on overseeing routing, siting, and permitting for electric transmission clients, specifically in Minnesota, Iowa, and nearby states...SeniorFull time
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