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Senior Director, Customer Renewals & Retention Strategy

UKG (Ultimate Kronos Group)

UKG (Ultimate Kronos Group) is seeking a Senior Director of Customer Renewals based in Des Moines, Iowa. This role involves leading the customer renewal lifecycle, enabling effective offboarding processes, and driving retention efforts. Candidates should have over 10 years of experience in Customer Success and a strong background in cross-functional leadership. UKG values employee contributions and provides a supportive environment for professional growth. Compensation ranges from $163,900 to $235,550, with potential bonuses and stock options. #J-18808-Ljbffr UKG (Ultimate Kronos Group)

Vacancy posted 5 days ago
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