Technology Operations Manager
Covenant HR
Company - Our client is a highly respected wealth management and financial services organization known for delivering tailored advisory solutions to individuals and institutions. They are continuing to invest heavily in technology modernization and operational excellence to enhance service delivery and long-term scalability. Job Title - Technology Operations Manager Location - Onsite in Independence, OH Role Type - 6-month Contract to Hire Must Have Skills Proven people leadership experience managing teams of 5+ employees within IT operations or service management environments Strong expertise across IT Service Management (ITSM) disciplines including Incident, Problem, Change, Request, and Knowledge Management Demonstrated success using KPIs, SLAs, dashboards, and operational reporting to drive measurable improvements Experience serving as an escalation point for critical incidents and leading root-cause analysis initiatives Strong operational leadership mindset focused on reliability, service delivery maturity, and end-user satisfaction Responsibilities and Job Details Lead and continuously improve ITSM practices aligned to ITIL frameworks and operational best practices Oversee incident, problem, change, and request management processes across technology operations teams Act as the primary escalation point for critical operational incidents and ensure timely resolution Build and maintain operational dashboards and reporting metrics related to ticketing, resolution times, and customer satisfaction Identify operational inefficiencies and implement scalable process improvements to enhance service reliability Lead, mentor, and develop a team of service desk and infrastructure professionals Establish and monitor SLAs, OLAs, and KPIs to improve operational performance and accountability Collaborate with IT leadership and business stakeholders to align operational capabilities with organizational goals Evaluate automation opportunities and emerging service management technologies to improve efficiency Support technology rollouts, operational readiness activities, and end-user adoption initiatives Maintain and test operational runbooks, disaster recovery procedures, and business continuity plans Present operational performance updates and improvement roadmaps to senior leadership #J-18808-Ljbffr
$99k - $232k
...organisations from cyber threats through advanced technologies and strategies. They work to identify... ...team member's unique strengths, and managing performance to deliver on client... ...Industrial Engineering, or Industrial and Operations Engineering SANS GICSP, GRID, GIAC...SuggestedFull timeH1bPwC
Cleveland, OH12 days ago- PNC Financial Services Group, Inc. is seeking a Program Manager I to oversee lending technology programs across various locations including Cleveland, OH. The candidate will play a critical role in managing program execution, ensuring alignment with business strategy and...Suggested
- A leading health care system in Ohio is seeking a Manager for the Central Sterile Processing Department. The role involves overseeing daily operations, coordinating sterile supply management, and ensuring compliance with safety standards. The ideal candidate has a Bachelor...Suggested
- ...Job Description Join the frontlines to protect against some of the world's most powerful threats. As a Chemical Operations Specialist for the Army National Guard, you will support the country during natural disaster relief efforts and safeguard the nation from chemical...SuggestedPart timeWeekend work
National Guard OMD
Cleveland, OH4 hours ago $142.6k - $261.5k
...build a better working world. Risk Consulting – Risk Technology – GRC/IRM Platforms – Manager The risk landscape is continuously changing due to... ...Technology consultant, you have the opportunity to operate at the intersection of risk, technology, data, AI and innovation...SuggestedWork experience placementSummer holidayWork at officeFlexible hoursEY
Cleveland, OH4 days ago- ...Supply Technologies , a subsidiary of ParkOhio(NASDAQ:PKOH) , specializes in supplier selection and management, planning, implementing, managing the physical flow of product for world... ...the various markets. Job Summary The Operations Excellence Project Manager supports...
emergemarket.com
Cleveland, OH3 days ago - ...Emergemarket.com is seeking an Operations Excellence Project Manager to enhance operational efficiencies across its Cleveland distribution center. The role involves managing projects that improve safety, quality, and performance while coordinating cross-functional teams...
emergemarket.com
Cleveland, OH4 days ago - ...Your Role As the National Operations Manager , you are responsible for leading, optimizing, and executing all in‑house and field service operations across the country. This role ensures operational efficiency, service quality, and full alignment with organizational goals...Worldwide
Edwards Vacuum
Cleveland, OH4 days ago $30 - $40 per hour
...Small Business Bookkeeping - Operations Manager Independent, direct, factual, proactive, expert in Accounting and QuickBooks, orderly, efficient, works well with pressure/deadlines, handles variety of tasks, precise, accurate. At BudgetEase we make our clients...Full timeTemporary workWork at officeMonday to FridayFlexible hoursBudgetEase Inc
Cleveland, OH15 hours ago- ...Job Details The Fulfillment Technology Integration Lead is responsible for ensuring fulfillment... .... The lead will support the project manager and coordinator for requirements gathering... ...and go‑live efforts between fulfillment operations, technology, vendors and facilities....Full timeTemporary workWork at officeLocal areaFlexible hours
AnewHealth
Cleveland, OH3 days ago $60k - $70k
...Pittsburgh, Allegheny County, and the surrounding communities. To support that growth, we are searching for a driven and hands‑on Operations Manager to serve as the operational backbone of the business. This is a newly created leadership role — a genuine opportunity for the...Full timeWork at officeLocal areaKeller Executive Search
Cleveland, OH3 days ago$85k - $100k
Operations Manager Re-Sources | Greater Cleveland, OH | Full-Time | $85,000 - $100,000 On-site | Exempt About Re-Sources Re-Sources is a growing field service and distribution company serving commercial customers across Northeast Ohio. We deliver specialized solutions...Full timeFor subcontractorWork at officeLocal areaRe-Sources
Cleveland, OH1 day ago- ...support and relationships they need to thrive. The Opportunity We are partnering with Kinnect to identify an experienced Operations Manager to support and scale internal systems, processes, and infrastructure. This role works closely with the COO and leadership...
Brickpath Group
Cleveland, OH2 days ago - ...Operations Manager, St Clair Avenue, Cleveland, Ohio Arclin, Inc. is currently looking for an Operations Manager for our St Clair Avenue... ...related manufacturing issues. Implement process control technologies and methods in order to drive continuous improvement...Work experience placement
Arclin
Cleveland, OH4 days ago - ...The Operations Manager leads the production department and their efforts in the safe and cost-effective operation. Responsible for facilitating, directing and controlling, as appropriate, all aspects of the production operation to ensure achievement of company goals and...
CPS
Cleveland, OH3 days ago - ...Emergency Medical Services (EMS)? We’re seeking an experienced Operations Manager to lead daily EMS operations focusing on inter-facility... ...delivering exceptional care to patients. MMT employs AI-powered technology and state-of-the-art dispatch centers to ensure on-time,...Temporary workLocal areaFlexible hours
MMT AMBULANCE
Cleveland, OH1 day ago - ...Operations Manager – Distribution Center Location: Greater Cleveland Area Department: Operations About the Company: We are a growing, fast‑paced national organization operating a multi‑site distribution network that supports customers across the U.S. The company is experiencing...Hourly payImmediate start
Lucas James Talent Partners
Cleveland, OH3 days ago $55k - $70k
...Operations Manager Cleveland, Ohio, United States About the Job Brighton Solutions is partnering with a high-performing commercial services organization to identify an Operations Manager who will play a critical role in leading day-to-day operations and driving...Hourly payFull timeTemporary workBrighton Solutions, Inc
Cleveland, OH15 hours ago$350 per month
...Job Type Full-time Description FoxTrot Aviation Services is seeking a consistently hard-working Operations Manager based at Cleveland Hopkins International Airport (CLE) . The ideal candidate is committed to delivering reliable, high-quality service...Full timeSecond jobStart working todayTrial periodFlexible hoursNight shiftFoxtrot Aviation Services
Cleveland, OH1 day ago$80k - $95k
...Junior Operations Manager Pay: $80,000.00 - $95,000.00 per year Job description: Our client located on the west side of Cleveland is looking for a Junior Operations Manager. This is a direct hire! The goals and challenges of this role include: Ensuring compliance...Work at officeFlexible hoursInova
Cleveland, OH1 day ago- ...Job Opening: Operations Manager Location: Cleveland, OH Company: Evergreen Business Services (EBS) Retirement: 401k Paid Time Off - Personal Day Holidays Residence: Must live in NE Ohio or be willing to relocate upon hire Apply : Company Overview: Evergreen Cooperative...Work experience placementLive inWork at officeLocal areaRelocation
Evergreen Business Services
Cleveland, OH3 days ago - ...Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer... ...individuals who want to join our team as an Operations Manager. In this role, you will lead and develop a team of salaried and...Hourly payFlexible hoursShift workNight shift
Amazon.com Inc
Cleveland, OH2 days ago - ...donations from foundations and private donors. Position Summary The Operations Manager is responsible for supporting the design and deployment of... ...of Kinnect. Act as a primary point of contact with the technology vendor, regarding contract administration and compliance....Contract workFor contractorsWork at officeLocal areaRemote workFlexible hoursNight shift
Kinnect
Cleveland, OH4 days ago - ...budgets Review budget to actual labor and material report Manages all purchases Understands and reviews the P&L Client... ...the U.S. Lawns team, a system of independently owned and operated franchisees. By proceeding with the application process, you acknowledge...
U.S. Lawns
Cleveland, OH4 days ago $60k - $70k
...Keller Executive Search is seeking an Operations Manager for a residential cleaning company in Cleveland, OH. This leadership role involves managing a team of cleaning professionals, overseeing recruitment and onboarding, optimizing logistics, and ensuring service quality...Keller Executive Search
Cleveland, OH3 days ago- ...Position Summary Lead and manage enterprise Environmental, Health and Safety (EHS) systems, training, procedures... ...groups. The position will work closely with Operations as well as HR, Lean, Facilities, Information Technology, Sustainability, Risk Management and Legal...Permanent employmentFor contractors
Parker Hannifin Corporation
Cleveland, OH5 hours ago - ...Lincoln Electric seeks a Specialist II, Cybersecurity Operations, in Cleveland, OH. You will be integral in protecting our IT environments and leading critical cybersecurity initiatives. Ideal candidates have extensive incident response and security operations experience...
Lincoln Electric
Cleveland, OH3 days ago $47 per hour
...IntelliResume is hiring a Nursing Operations Manager PRN at Cleveland Clinic in Garfield Heights, OH. This role involves managing quality patient care and administrative decisions related to nursing, ideal for compassionate leaders. Candidates should have a Bachelor’s...Daily paidReliefFlexible hoursIntelliResume
Garfield Heights, OH22 hours ago- ...Lee's Marketplace is hiring an Installation Manager in Cleveland, Ohio. The role involves overseeing field operations, driving profitability, and maintaining client relationships. Candidates should have 3-5 years of leadership experience, a valid driver's license, and...
Lee's Marketplace
Cleveland, OH3 days ago - ...Location: Onsite Cleveland OH or Chicago IL Schedule: Work Hours : 8am – 5pm flexible We are looking for a Legal Office Operations Manager to lead service delivery for office services, supporting a large national law firm. This role plays an important part in...Work at officeLocal areaFlexible hours
Employbridge
Cleveland, OH1 day ago
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