Pharmaceutical Sales - Strategic Account Liaison (SAL), Rare Neurology - Southwest

Remote
Full time
R13071
The Strategic Account Liaison (SAL) is a field-based role responsible for supporting the launch and ongoing growth of Otsuka's Rare Neurology Franchise.
As a SAL, your main role will be to effectively communicate complex clinical data, protocols, screening and treatment pathways, market access policies, as well as access to therapy and patient support program information to amyotrophic lateral sclerosis (ALS) Centers of Excellence, health care providers, and key non-clinical stakeholders. The SAL will drive performance, while collaborating with cross-functional partners and external customers to support optimal patient care and to advance Otsuka's goals.
The immediate focus of the role will be to launch and market a treatment for amyotrophic lateral sclerosis (ALS) known as FUS-ALS, caused by mutations in the fused in sarcoma (FUS) gene. LINK to press release ( The role will evolve as Otsuka advances other rare neurology programs.
RESPONSIBILITIES AND SKILLS SETS REQUIRED:

Clinical Acumen/Customer Engagement Experience

Experience in understanding complex disease states, and ability to quickly learn and articulate complex clinical data and outcomes

Educate on disease state awareness, educate on screening and diagnostic pathways, while instilling urgency to prioritize and treat appropriate patients

Identify, develop, and maintain relationships with HCPs and Key Opinion Leaders, demonstrating a robust clinical acumen and regarded as a credible resource

Create positive prescribing experience through clear articulation and diligent pull through of Otsuka access and patient support programs

Participate in conferences, congresses, and other scientific meetings to educate on rare neurology disease state(s) and treatment(s)

Strategic Account Management/Business Acumen

Experience developing strategic account plans by mining and connecting insights from diverse data sources, customer feedback, and market intelligence to drive regional strategy and execution.

Navigate and engage with key stakeholders within ALS Centers of Excellence to understand roles and responsibilities, obtain key contacts, capture and document process flows, and engage accordingly to pull through Otsuka's key objectives

Navigate complex treatment logistics, including site of care considerations, patient onboarding, and therapy initiation barriers.

Experience with hospital purchasing, coding, reimbursement procedures and ability to uncover and follow process flows within a given account, while effectively articulating access specifics and partner closely with Market Access and Patient Support to compliantly remove barriers to therapy.

Market Development

Experience with products/disease states where the patient journey involves many physicians, specialties, and sites of care prior to a definitive diagnosis

Ability to thrive without a highly prescriptive operating model to identify, validate, and document an understating of local referral networks, including primary treaters, secondary treaters, and referral patterns for ALS

Ability to map the patient journey, identifying barriers to earlier recognition, specialist referral, genetic testing, genetic counseling and connection to treatment-capable centers, along with formulating solutions and relationships to address those gaps

Collaboration and Teamwork

Partner with cross-functional teammates, such as Thought Leads Liaisons, Medical Science Liaisons, Case Managers, Leadership, etc. to understand and address the unique needs of customers and patients, ensuring the customer experience is held to the highest standards

Proactively engages with others, supports healthy discussions, reads others' emotions, adjusts communication and approach, to drive alignment and advance business objectives

Demonstrate tenacity and innovative thinking, while collaboratively driving consensus amongst stakeholders

Leverage Otsuka platforms and technology to share account contact information, document IDN process flows, and community referral patterns

Training

Enthusiastically engage in meetings and training programs to understand brand strategy, messaging, disease state, and customer engagement tactics to then effectively implement in assigned region of responsibility

Certify on approved clinical resources, messaging, business acumen trainings, compliance and Otsuka's policies, and all applicable HCP and patient engagement policies

QUALIFICATIONS

Valid U.S. driver's license and driving record in compliance with company standards

Bachelor's Degree

Preferred 10+ (minimum 8) years of experience in Biotech/Pharma commercial field strategic roles across the following competencies:

Experience in new product launches

Center of Excellence and IDN Navigation, including KOL engagement

Rare and/or Ultra-Rare Disease experience

Cross-functional field team coordination

Background in rare neurology, CAR-T, Gene Therapy account management strongly preferred

Advanced clinical degrees prioritized (BSN, RN, etc.) but not required

Proven track record of success as demonstrated by consistent high ranking (Top 30%) over minimum 2+ years, achievement awards, etc.

Must reside in Region

Competencies

Accountability for Results -

Stay focused on key strategic objectives, be accountable for high standards of performance, and take an active role in leading change.
Strategic Thinking & Problem Solving -

Make decisions considering the long-term impact to customers, patients, employees, and the business.
Patient & Customer Centricity -

Maintain an ongoing focus on the needs of our customers and/or key stakeholders.
Impactful Communication -

Communicate with logic, clarity, and respect. Influence at all levels to achieve the best results for Otsuka.
Respectful Collaboration -

Seek and value others' perspectives and strive for diverse partnerships to enhance work toward common goals.
Empowered Development -

Play an active role in professional development as a business imperative.
Minimum $157,700.00 - Maximum $252,300.00, plus incentive opportunity: The range shown represents a typical pay range or starting pay for individuals who are hired in the role to perform in the United States. Other elements may be used to determine actual pay such as the candidate's job experience, specific skills, and comparison to internal incumbents currently in role. Typically, actual pay will be positioned within the established range, rather than at its minimum or maximum. This information is provided to applicants in accordance with states and local laws.
Company benefits:

Comprehensive medical, dental, vision, prescription drug coverage, company provided basic life, accidental death & dismemberment, short-term and long-term disability insurance, tuition reimbursement, student loan assistance, a generous 401(k) match, flexible time off, paid holidays, and paid leave programs as well as other company provided benefits.
Come discover more about Otsuka and our benefit offerings;
Disclaimer:
This job description is intended to describe the general nature and level of the work being performed by the people assigned to this position. It is not intended to include every job duty and responsibility specific to the position. Otsuka reserves the right to amend and change responsibilities to meet business and organizational needs as necessary.
Otsuka is an equal opportunity employer. All qualified applicants are encouraged to apply and will be given consideration for employment without regard to race, color, sex, gender identity or gender expression, sexual orientation, age, disability, religion, national origin, veteran status, marital status, or any other legally protected characteristic.
If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation, if you are unable or limited in your ability to apply to this job opening as a result of your disability. You can request reasonable accommodations by contacting View email address on healthcarejobsite.com.
Otsuka Pharmaceutical Co., Ltd. is a global healthcare company with the corporate philosophy: "Otsuka–people creating new products for better health worldwide." In the U.S., Otsuka is comprised of two companies, Otsuka America Pharmaceutical, Inc., and Otsuka Pharmaceutical Development & Commercialization, Inc., that share a deep commitment to the development and commercialization of innovative products in the spaces of neuroscience, nephrology, and digital medicine.
Driven by our purpose to defy limitation, so that others can too, we have an unwavering belief in doing more and transcending expectations. In going above and beyond—under any circumstances—for patients, families, providers, and for each other. It's this deep-rooted dedication that drives us to uncover answers to complex, underserved medical needs, so that patients can push past the limitations of their disease and achieve more than they thought was possible each and every day.
OPDC and OAPI are indirect subsidiaries of Otsuka Pharmaceutical Company, Ltd., which is a subsidiary of Otsuka Holdings Co., Ltd. headquartered in Tokyo, Japan. The Otsuka group of companies employed 34,400 people worldwide and had consolidated sales of approximately USD 14.2 billion in 2023.
We invite you to explore our open positions for an opportunity to join our 2,200 colleagues in the U.S. whose passion for our mission and pride in our company have earned us certification as a Great Place to Work by the Great Place to Work Institute.

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