Billing Supervisor

Comprehensive EyeCare Partners is one of the nations largest vision care management service organization. CompEye is focused on providing best-in-class, full-spectrum practice management and administrative services to its affiliated physicians and practices in support of their mission to deliver clinical excellence. Our Mission: Building the nations preeminent eye care services company by partnering with world class physicians, driving superior clinical and surgical outcomes, while optimizing the patient experience.

Position Summary

We're seeking a passionate leader to join our Accounts Receivable team as a Billing Supervisor . This role will focus on a particular region and perform supervisory functions including but not limited to performance reviews, quality and productivity oversight, and administrative approvals.

Work Hours: Monday - Friday: 7:00AM to 3:30PM

Roles and Responsibilities

• Ability to handle patient, insurance and practice communications compassionately and efficiently.
• Maintains current knowledge of all insurance policies and contracts.
• Provides leadership, guidance, and expertise to all staff members.
• Effectively communicates departmental activities to all staff members.
• Establishes a high-performance team that is efficient, knowledgeable, service-oriented, and shares responsibility for attaining the goals of the company.
• Facilitate departmental meetings, huddles, and 1:1 meeting for billing staff and leads.
• Oversees and supervises billing and accounts receivable operations including but not limited to claims submission, insurance AR follow up and patient balance follow up.
• Reviews patient and insurance overpayment requests as necessary.
• Communicates on a regular basis with the Revenue Cycle Manager regarding current status of account receivables.
• Oversee the collection and bad debt process. Approve accounts for collections and assist with submitting any necessary accounts to outside collection agency.
• Work closely with clearinghouse, billing staff, outside vendors, and insurance companies to ensure that technology is being used to the best of our ability.
• Perform other duties as assigned.

Experience Requirements

• Minimum three to five years medical billing supervisory experience.
• Minimum five to ten years minimum experience in medical office; billing and collections experience required.
• Management of multiple projects simultaneously.
• Competency in problem solving and decision-making.
• Ability to delegate and supervise successfully.
• Excellent communication skills; written and oral.
• Strong organization skills with attention to detail.
• Understanding of CPT and ICD-10 coding.
• Understanding of Medicare/Medicaid and private insurance rules and regulations.
• Ability to follow all PHI, HIPAA and all other governmental regulations.

Education Requirements

• High school diploma or GED preferred
• Medical Billing and Coding Certification preferred.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee is primarily required to sit for extended periods, use hands for typing and operating computer equipment, and talk or hear while communicating with callers. The employee may occasionally be required to stand or walk within the call center environment. The employee must have the ability to maintain focus and concentrate on tasks amidst potential distractions. Specific vision abilities required by this job include close vision for reading and distance vision for viewing computer screens. The physical demands of this position typically involve minimal lifting or carrying of objects, not exceeding 10 pounds.

Benefits

• Generous Paid Time Off
• Medical, dental and vision benefits
• Paid Holidays
• Company paid life insurance
• 401(K)
• On-going education available including certification reimbursement
• Discount Programs Including Vision discounts on products and services