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Field Access Manager - Ohio Valley

$117k - $184.2k

Merck

Merck seeks a Field Access Manager to serve as a subject-matter expert on healthcare access and reimbursement issues across the Ohio Valley region. The role combines remote work with field-based engagement, supporting healthcare providers and organizations with benefit verification, prior authorization, appeals, and patient assistance program information while ensuring regulatory compliance.

Responsibilities

  • Provide education to healthcare providers on patient access, benefit verification, prior authorization, and appeals processes
  • Analyze access trends and identify barriers to patient access across payer types
  • Coordinate cross-functionally with field sales, marketing, market access, and specialty pharmacy on access issues
  • Maintain expertise on regional and national payer coverage policies and communicate policy changes to providers
  • Educate healthcare offices on product hub programs, financial assistance, and patient support resources

Requirements

  • Bachelor's degree
  • Minimum 7 years in patient support, pharmaceutical/healthcare sales, operations, or reimbursement
  • Strong knowledge of Medicare Part B, Medicaid, commercial insurance, and access processes
  • Expertise in pharmaceutical compliance and HIPAA regulations
  • Understanding of hub and patient support activities
  • Valid driver's license with clean driving record; ability to travel 20-25%
  • Excellent interpersonal and communication skills with ability to influence stakeholders
Vacancy posted 2 days ago
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