Floral Sales Associate

Job Type Full-time Description Who is Wilson Farm? Wilson Farm has been in operation at its present location since 1884. Our customers shop with us for our highly regarded bakery; our grocery selections; our fresh, locally grown produce; our rangeof delicious prepared foods from our kitchen; our beautiful flowers and plants (many grown on premises); and our courteous and helpful staff. We employ customer-driven individuals that are dedicated to enhancing our warm and inviting farm-fresh shopping experience. Who are we looking for? Wilson Farm is hiring a full-time Floral Sales Associate to join our floral customer service team in a bright and cheerful environment! This position has a range of $18.00 - $21.00 per hour and is not a designing position. Primary Responsibilities for a Floral Sales Associate • Assist customers with questions, selecting floral bouquets or arrangements or various products for custom designs • Refresh flower buckets with water solution and additional bouquets • Ongoing general clean-up of retail displays and/or cut flower work area to maintain neat appearance at all times • Maintain displays throughout shift inside/outside • Learn our closing protocols for the floral retail sales floor, e.g. bringing floral bouquets up/down stairs to/from cooler • Customer service, problem-solving/resolution, and escalation as needed Experience/Qualifications needed • Previous retail, customer service experience (such as floral experience at Whole Foods, Wegman's, Russo's, or other retail floral shop etc. a huge plus) • Ability to deliver information in a clear and concise manner to customers • Candidate must be detail-oriented, have pride in finished work, an excellent work ethic, an enthusiastic, positive attitude, reliable, excellent communication skills Work Schedule • Full-time (40+ hours/week), in-person work at Lexington location, working the 10 am - close shift • Will be a mix of weekdays, weekend, and holiday days • Holiday periods may require more hours and flexibility in schedule to meet business needs Physical Requirements • Standing/bending/reaching for periods of time • Up/down stairs frequently • Be able to lift/carry approximately 25+ lbs. (flower buckets containing water and/or flowers) • Will be In/out of storage cooler for periods of time to access product Benefits • Competitive wages commensurate with experience. • Health and Dental insurance with generous premium contribution by Wilson Farm • 401 (k) plan with employer match • Annual bonus and a 25% employee discount • Friendly, customer-driven environment Wilson Farm, Inc. is an E/O/E.