Senior Front Office Assistant-Winter Park-OBGYN-Orlando Health Physician Associates

Overview Orlando Health Physician Associates is one of the largest primary‑care provider (PCP) groups in Central Florida, comprising the PCP network of the Orlando Health Medical Group. More than 225 providers deliver care in family medicine, internal medicine, pediatrics, obstetrics and gynecology, and podiatry. Our PCPs provide care for every age, through every stage, from childhood development to pregnancy and childbirth services to chronic disease management and aging concerns. As part of Orlando Health, our providers can also refer and coordinate care throughout the system’s integrated network of healthcare services. With numerous convenient locations across Central Florida, Orlando Health Physician Associates offers patients easy access to quality primary care, including same‑day, next‑day and virtual appointments. Position Summary Senior Front Office Assistant performs routine computerized scheduling and administrative functions in an ambulatory/physician office operating under the direction of the Department Manager, Medical Office Manager, Academic Program Manager, Academic Practice Nurse Manager and/or the Practice Site Supervisor. Location & Hours 1111 West Fairbanks Avenue, Suite 200, Winter Park, FL 32789 Hours: Monday — Thursday 7:15 am‑4:30 pm; Friday 7:15 am‑12 pm Responsibilities Adheres and assures compliance with Orlando Health and department specific policy, procedures, value statements and Commitment to Excellence standards. Able to handle multiple simultaneous tasks, answer telephone, take messages, file lab reports, medical records and other information according to practice policies and procedures. Performs word processing and spreadsheet data. Performs charge entry and cash handling. Acts as a liaison between the physician, patient and insurance companies to include obtaining referrals and/or authorizations. Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards. Maintains compliance with all Orlando Health policies and procedures. Participates in Quality Assurance and Quality Indicator activities as assigned. Demonstrates awareness of legal issues, patient rights and compliance with standards of regulatory and accrediting agencies. Practices the efficient use of supplies. Maintains a clean, safe and organized office. Acts as a liaison to assist office billing service as requested. Qualifications Education / Training High School graduate or equivalent. Typing speed of approximately 30 wpm or ability to successfully demonstrate competent use of practice management computer system. Knowledge of ICD & CPT. Licensure / Certification None. Experience Two (2) years’ experience in a medical office environment. #J-18808-Ljbffr Orlando Health