Desktop Support Technician
Full-time
ALOIS Solutions
Hiring: Desktop Support Technician | Phoenix, AZ
Location: Phoenix, AZ 85003
⏳ Duration: 8 months, with potential extension
Work Arrangement: 100% On-site
About the Opportunity
We’re looking for hands-on PC LAN technician to support a large-scale computer refresh project across 30+ county departments. This role is ideal for someone with desktop support experience who enjoys troubleshooting, configuring computers, and helping end users.
Key Responsibilities:
- Set up, configure, image, and reimage Windows desktops and laptops.
- Install software and troubleshoot hardware, software, and connectivity issues.
- Assist users with Outlook, printers, network access, and device setup.
- Track IT equipment, maintain inventory, and update asset records in ServiceNow.
- Support PC deployment, equipment refreshes, and quality checks.
What We’re Looking For:
- Hands-on desktop support and Windows PC troubleshooting experience.
- Knowledge of Active Directory, IMAC, and PC hardware.
- Experience with ServiceNow, SCCM, or similar tools is a plus.
- Strong communication and customer service skills.
Vacancy posted 1 day ago
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