Unit Secretary (CNA)

Unit Secretary (CNA)

Job Type: Full Time | Days

Schedule: 3x12, Days, 7:00 am – 7:30 pm

Dignity Health East Valley Rehabilitation Hospital – Gilbert is part of Lifepoint Health, a diversified healthcare delivery network with facilities coast to coast. We are driven by a profound commitment to prioritize your well-being so you can provide exceptional care to others. As a Unit Secretary joining our team, you're embracing a vital mission dedicated to making communities healthier ®. Join us on this meaningful journey where your skills, compassion and dedication will make a remarkable difference in the lives of those we serve.

At Dignity Health East Valley Rehabilitation Hospital – Gilbert, our Certified Nursing Assistants are an essential part of the care team, providing compassionate, hands-on support to patients throughout their recovery. Our team is built on genuine care for both our patients and one another, with patient safety and well-being guiding everything we do. You'll be supported by strong teamwork and leaders who are present, approachable, and truly invested in you. In our most recent culture survey, team members shared how much they value the supportive environment and the people they work alongside each day.

How you'll contribute

A Unit Secretary who excels in this role:

Provides frontline administrative and receptionist support for the nursing unit. Initiates, maintains, and closes electronic medical records; manages phones and visitor inquiries; supports communication among patients, families, physicians, and staff; and performs non-clinical patient service tasks to ensure smooth unit operations and excellent customer experience.

• Greet and assist visitors promptly; provide directions and answer routine questions.
• Initiate the medical record at admission; maintain documentation during the stay; close the record at discharge within the EMR.
• Initiate and follow up on physicians' orders as directed by unit procedures.
• Serve as unit receptionist: manage incoming/outgoing calls and provide visitor information.
• Facilitate frequent communication with unit personnel, physicians, ancillary departments, patients, and families to exchange information.
• Provide non-clinical patient support (e.g., respond to call lights, fulfill requests for non-care items, accompany patients to appointments, assist in the café as assigned).
• Perform other duties as assigned.

Why join us

We believe that investing in our employees is the first step to providing excellent patient care. In addition to your base compensation, this position also offers:

• Comprehensive Benefits: Multiple levels of medical, dental and vision coverage for full-time and part-time employees.
• Financial Protection & PTO: Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off.
• Financial & Career Growth: Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match.
• Employee Well-being: Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs).
• Professional Development: Ongoing learning and career advancement opportunities.

What we're looking for

Applicants should have a current Arizona state CNA or LNA license and completion of a nursing assistant training course.

Additional requirements include:

Licenses: Current Arizona state CNA or LNA license.

Education: High school diploma required; two years of college-level education preferred.

Experience: Prior hospital experience preferred.

Technical: Computer experience required; EMR/electronic documentation familiarity desirable.

Communication: Ability to speak and write concisely; knowledge of medical terminology desirable.

Interpersonal: Works effectively with all levels of medical personnel, patients, and families; strong customer service; reliability and attention to detail.

More about Dignity Health East Valley Rehabilitation Hospital - Gilbert

Dignity Health East Valley Rehabilitation Hospital – Gilbert is a state-of-the-art, 40-bed inpatient acute rehabilitation hospital dedicated to helping individuals regain their independence and return to the lives they love following an injury or illness.

Our rehabilitation programs provide ongoing care and specialized treatment to patients throughout their recovery journey. We offer customized, individualized rehabilitation tailored to the specific needs of those recovering from a stroke, brain injury, neurological conditions, trauma, spinal cord injury, amputation, and orthopedic injury.

Dignity Health East Valley Rehabilitation Hospital – Gilbert strives to maximize the health, function, and quality of life of those we serve through comprehensive physical medicine and rehabilitation programs.

EEOC Statement

" Dignity Health East Valley Rehabilitation Hospital - Gilbert is an Equal Opportunity Employer. Dignity Health East Valley Rehabilitation Hospital - Gilbert is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment."