Front Desk Coordinator

Front Desk Coordinator

Temple Annapolis, a Paul Mitchell Partner School, is seeking a part-time qualified Service Desk Coordinator to join our team! With over one hundred schools nationwide, Paul Mitchell Schools is growing faster than ever. You must be able to work Nights.

NO WEEKENDS NEEDED!!!

The Service Desk Coordinator is professional and has sales and service experience and basic guest service communication skills. Must have basic computer software and telephone skills. The objective of a Service Desk Coordinator is to create an extraordinary experience for service guests, prospective Future Professionals, and all other school guests. He or she also acts as a guest service mentor to the Future Professionals. He or she follows all service desk systems to guide and support a smooth guest service flow in the clinic classroom.

What We Are Looking For

The ideal candidate will have successful sales experience and guest service experience. Must be self-motivated to set, meet, and exceed goals, as well as inspire and inspect. This position requires experience in positive and effective communication, customer service resolution, teamwork, and beauty product sales.

Skills/Competencies Required:

• Experience in guest service
• Excellent organization, coaching, and communication skills
• Skills in supervision, teamwork, documentation, and return on investment
• Solid work history with verifiable references
• Passion for the beauty industry
• Honesty and professionalism
• Experience in handling high-volume phone calls preferred

The Temple Annapolis is an equal opportunity employer.