Software Development Manager, Amazon Optics, Amazon Optics

The Amazon Optics team is looking for a Software Development Manager who will join the team to help build and manage services that are used by AWS and Amazon employees to secure our physical sites. Our services allow our customers to protect all Amazon locations and preserves the trust that all Amazon users have in us. You’ll work with other engineers every day that are as passionate as you are about building systems that are an essential tool for our customers in keeping Amazon sites secure! The services you build are used around the world to secure assets for every single AWS customer! Your solutions will impact our customers directly!This job requires you to constantly hit the ground running and your ability to learn quickly and work on disparate and overlapping tasks will define your success. High Impact production issues often require coordination between multiple Development, Operations and IT Support groups, so you get to experience a breadth of impact with various groups.The ideal candidate is proactive, responsive, flexible, strategic and able to succeed within an open collaborative peer environment. They have a combination of in-depth knowledge of computer science principles and how to support a customer facing system. They demonstrate creative ideas to building services which improve usability and eliminate functional defects in production level code at the API, component, feature and UI levels.In this role, you’ll have independent technical ownership on new customer features and supporting architecture on a day to day and week to week basis. You’ll be working on the brain of Amazon Optics that is used to secure our customer spaces. This role will involve working with various Optics customers and partners to solve large scale customer and engineering problems and have fun working with a pool of talented and exciting engineers. We do happy hours, demos and tech talks to show off our work consistently and ensure everyone is growing within their role regularly. You should be passionate about building, improving and championing the product and a strong sense of ownership is a must. Key job responsibilities• You are accountable for the team’s structure, software, and strategic direction.• You partner with engineers on your team by delegating oversight of components, processes, and/or operations.• You lead with empathy and recognize the need to create a sustainable workload for your teams. You understand that there will be times where extra effort is needed to meet business goals and you lead your team through those situations with positivity.• You build a team that delivers successfully without you. When you are involved, you use your technical judgment to question proposals and test assumptions in order to improve the outcome for customers, stakeholders, or your team.• You independently own a software architecture, product, or suite of products with considerable business impact. The software is part of a larger business strategy.• You work backwards from the customer, defining a vision of their need and how the product at hand will successfully resolve it.• You tackle complex problems and proactively mitigate risks before they become roadblocks.• You provide your team with the necessary support to take responsibility for their systems end-to-end A day in the lifeIdentify areas where new best practices and workflows are needed and develop them Prioritize and delegate work while clearing roadblocks to success.Delegate as necessary while maintaining ownership About the teamOur team and customers are distributed across the globe with most of our team members on the East Coast heavily concentrated in the DMV area and JFK and some members in the Seattle area.Diverse ExperiencesAmazon Security values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why Amazon Security?At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores.Inclusive Team CultureIn Amazon Security, it’s in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices.Training & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.Basic qualifications- 3+ years of engineering team management experience- 7+ years of working directly within engineering teams experience- 3+ years of designing or architecting (design patterns, reliability and scaling) of new and existing systems experience- 8+ years of leading the definition and development of multi tier web services experience- Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations- Experience partnering with product or program management teamsPreferred qualification - Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy- Experience in recruiting, hiring, mentoring/coaching and managing teams of Software Engineers to improve their skills, and make them more effective, product software engineersAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at .USA, MD, Annapolis Junction - 184,900.00 - 250,200.00 USD annuallyUSA, VA, Herndon - 184,900.00 - 250,200.00 USD annuallyUSA, WA, Seattle - 184,900.00 - 250,200.00 USD annually