Order Management Specialist

Order Management Coordinator - Manufacturing Location: Wichita, KS, US Job Description The Order Management Coordinator is part of the Customer Service Group and has ownership of assigned customer accounts. Responsible for managing customer orders from start to delivery. Essential Functions of the Role Enter and maintain customer orders via ERP/EDI/email with attention to delivery timelines. Communicate with internal production, supply chain, and shipping departments to provide proactive updates on order delays or changes. Reliability to work scheduled days and hours (1st shift, M‑F, 7:30 am – 4:30 pm). Skills & Knowledge Required Solid working knowledge of ERP (e.g., SAP) and/or EDI systems. Strong Microsoft Office skills, including Excel, PowerPoint, Outlook, and Word. Ability to multi‑task, prioritize and manage time effectively with minimal oversight. Strong attention to detail. Ability to follow instructions and meet deadlines. Education & Experience Required High school diploma or GED equivalent. Prior experience working with an ERP system (i.e., SAP). Experience using customer portals. Experience working in a professional office environment. Education & Experience Preferred Prior experience in customer service working with businesses. Experience using a recent version of SAP. #J-18808-Ljbffr