Assistant Director, Housing Maintenance Operations, Physical Plant

Department Summary At UCLA Housing & Hospitality (H&H), you become part of UCLA's tradition of excellence by providing quality housing, dining, and hospitality services to student‑residents, faculty, staff, and campus visitors. We believe there's more to a job than simply being employed. In addition to competitive salaries and comprehensive benefits and retirement plans, H&H team members enjoy significant opportunities for professional and personal growth in a supportive work environment. No matter what your role, you will join more than 2,600+ H&H team members who understand that our motto Hospitality First! means that a warm, gracious attitude makes a difference in the lives of the people we serve. Position Summary The Assistant Director, Housing Maintenance Operations will oversee a wide range of duties primarily involving the maintenance and upkeep of the buildings, grounds, infrastructure, and related systems, for Housing & Hospitality facilities located primarily at both On‑Campus Housing and University Apartments. Will manage supervisory, administrative, human resource, financial, purchasing, inventory, and project management duties for the department in general or for specific facilities as described above. The overall scope of this position will include, currently 12,000 resident bed spaces, 7.5 million GSF of building space, $17 million operating budget, $10 million capital improvement (major maintenance) budget, and a labor force of 40. All work is performed within budgetary perimeters and in compliance with all departmental and University guidelines. Incumbent shall independently prioritize and follow through on all assignments with minimal supervision. Incumbent shall be responsible for rapidly changing priorities, and additional projects as assigned, and shall give special consideration to completing all duties within a framework that provides a high level of customer service to all residential students, guests, and faculty members. Salary & Compensation UCLA provides a full pay range. Actual salary offers consider factors, including budget, prior experience, skills, knowledge, abilities, education, licensure and certifications, and other business considerations. Salary offers at the top of the range are not common. Visit UC Benefit package to discover benefits that start on day one, and UC Total Compensation Estimator to calculate the total compensation value with benefits. Qualifications 10+ years experience of successful planning, budgeting, financial analysis and fiscal management, including skill in budget preparation, analysis and controlling costs of multiple, multi‑million dollar budgets. (Required) 8-10 years experience in management and supervision, overseeing both administrative and maintenance personnel, including union‑represented team members and students; encompasses a workforce of over 100 employees (Required) Proven track record in successful planning, budgeting, financial analysis, and fiscal management. Skilled in preparing, analyzing, and controlling costs for multiple multi‑million dollar budgets. Proficient in network‑based personal computing software, including Microsoft Word, Excel, Access, PowerPoint and database applications. (Required) Experience with MAXIMO or an equivalent maintenance management system (Preferred) Effective interpersonal skills to interact tactfully with diverse university personnel and the public. Ability to mediate between conflicting parties and successfully resolve differences using appropriate conflict management techniques. (Required) Demonstrated expertise in managing and supervising various personnel, including management, administrative, service, and student staff. Possesses skills and knowledge in employee development, particularly in creating and implementing effective training and recognition programs. (Required) Possessing the skill and temperament to foster an open environment that encourages employee communication and positive departmental interactions. Ability to identify critical paths and coordinate workloads effectively. (Required) Understanding methods for soliciting, collecting, and analyzing customer and employee satisfaction, including problem analysis, problem‑solving, and needs assessment. (Required) Expertise in identifying mid‑range objectives based on collected data, with a proven ability to achieve long‑term goals through strategic planning. Capacity to thrive in a fast‑paced environment to meet deadlines and time constraints. (Required) Proficient in the preparation of planning documents and recommendations pertaining to annual major maintenance projects. Demonstrates expertise in the establishment and implementation of energy conservation programs for Housing. Skilled in overseeing a complex and ongoing facility capital improvement program. (Required) Proficient in the interpretation of construction documents, including bid contracts, general conditions, agreements, specifications, and architectural drawings. Demonstrates knowledge of computerized programs for managing work order data. (Required) Proficient in managerial techniques to effectively engage staff in roles that are critical to the development and execution of a comprehensive maintenance program. Strong ability to communicate with clarity and precision through both written reports and oral presentations. (Required) Possess a comprehensive understanding of plumbing, electrical systems, mechanical systems, and general building maintenance. Demonstrate knowledge of power distribution systems. Exhibit proficiency in basic drafting and design techniques relevant to electrical, mechanical, architectural, and civil engineering. Additionally, possess a strong awareness of fire safety regulations and building codes. (Required) Ability to stand, climb, stoop, push, pull and crouch for extended periods of time, as required to complete job assignments. Ability to lift items weighing up to 50 pounds. Ability to drive a pick‑up truck and/or van (Required) Education, Licenses, Certifications & Personal Affiliations Bachelor's Degree in Business Management, Engineering or a related field (Preferred) Must possess, upon hire, and maintain a valid CA noncommercial Class C License in accordance with the California (CA) Department of Motor Vehicles. (Required) Special Conditions for Employment Background Check: Continued employment is contingent upon the completion of a satisfactory background investigation. Live Scan Background Check: A Live Scan background check must be completed prior to the start of employment. Age Requirement: Candidate(s) must be 18 years or older to be eligible to be hired. Pre‑Placement Physical: Employment is contingent upon the completion of a satisfactory physical examination. Driving Record: The position is subject to the California DMV "Pull Notice System" and continued employment is contingent upon proof of a satisfactory driving record. CANRA: The position is designated as a mandatory reporter under CANRA. The employee must sign the "Statement Acknowledging Requirement to Report Child Abuse". Back‑lifting Exam (Required) Schedule Monday through Friday, 8:00 a.m. to 5:00 p.m. Union/Policy Covered 99-Policy Covered #J-18808-Ljbffr University of California - Los Angeles (UCLA)