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Assistant Sales Manager

Purdue Federal Credit Unio

Lafayette, IN

(Essential Functions): Member Experience Leadership Champion Purdue Federal's commitment to delivering an extraordinary, effortless member experience at every interaction. Model exemplary service behaviors and coach staff on communication, empathy, problem-solving, and relationship-building techniques. Conduct service observation, provide real-time feedback, and identify coaching opportunities to elevate consistency and member satisfaction. Support escalated member issues with professionalism, care, and a solutions-focused mindset. Reinforce a welcoming, member-centered environment and ensure the lobby experience aligns with PFCU service standards. Sales Leadership & Relationship Development Support the branch in achieving production goals by coaching staff to uncover needs through strong member conversation skills. Build team confidence in referring products and services that genuinely support financial well-being. Participate in branch sales activities, in-branch promotions, and outb...Sales Manager, Sales Leader, Manager, Leadership, Assistant, Sales, Banking

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Vacancy posted 1 day ago
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