Operations Assistant

Specific Responsibilities:

• Operate office machinery such as computers, photocopiers, and printers; oversee office equipment maintenance and troubleshooting.
• Oversee Network Responsibilities related to Amazon Fire TV Stick Installs for Residents.
• Contact person for Spectrum Phone Service when needed.
• Contact person for Website changes with Website Provider when needed.
• Contact person for changes with Shift Technologies when needed.
• Contact person for Marco Technology when printer services are needed.
• Monitor and maintain Instagram Account.
• Available for 1 or 2 Overnight Shifts per week, determined by CEO.
• Completes rounds and logs information in logbook concerning activities noticed during overnight shift.
• Provide regular and quality contact with residents to maintain trust, assist in crisis prevention, and to meet individual personal/spiritual needs.
• Attend and participate in weekly staff
• See that residents are taking their medications (when on duty).
• Cover other Shifts when Staff request time off as needed.

Qualifications and Education Requirements:

• Must be dependable, responsible, honest, and experienced.
• 1+ years of higher education such as College Credits or a Degree is mandatory in Networking and/or Website Design.
• Excellent written and verbal communication skills.
• Effective problem-solver.
• Highly organized and detail-oriented.
• Able to work with Adult Men with Correction issues, Mental Health issues, and/or Substance Use issues.
• Able to follow company policies and procedures.
• Must be able to pass a background check.
• Must maintain ongoing education provided by OIF or an outside educator.
• Must be First Aid / CPR certified (provided by employer).

Preferred Skills:

• Strong communication skills and extremely self-motivated when managing communication channels.
• Experience using email services, such as Gmail, AOL, & eFax Service Provider.
• Previous experience with common office equipment, such as modern phone systems, printer/fax/copy machines.
• Must be able to control adverse situations.
• Able to work independently, with good skills in teamwork and collaboration.
• Able to be flexible and manage time.
• Able to work with individuals from very diverse backgrounds.
• Able to lift heavy objects when appropriate.
• Have a passion or ministry call for making a difference in the lives of people with (and affected by) physical or mental disabilities.

Agreement with Program Philosophy & Expectations:

• People who are homeless, use drugs and may live with a mental health issue can successfully keep and maintain their housing.
• Recovery from substance addiction and mental health issues is possible.

Salary/Compensation: $17.00 - $19.00 per hour