Customer Service Manager

We're not after a Customer Service Manager who manages accounts; Lyft wants one who grows them past where anyone expected. Strip away the buzzwords and here's the deal — $77,000 - $114,000, full-time hours, and a sales marketing team at Lyft that actually hands you the keys. Key Responsibilities Turn cold sales marketing leads into signed deals across Canton, OH Pair Outbound Calling insight with gut feel to rank the hottest leads Coach the Customer Service Manager team off discounting and onto value selling Build the campaign calendar that keeps Canton, OH pipeline full year-round Write follow-ups that get answered, not the ones that get ignored Walk the Canton, OH territory and know it better than the map Lead transparent go-to-market efforts for products launching in OH Walk OH partners through co-marketing they'll say yes to What You'll Bring Self-direction that survives a quiet Slack channel A teammate's instinct to unblock others before yourself Proven track record delivering results as a Customer Service Manager Comfort with the full-time cadence of a Canton-based operation The kind of reliability that earns you the hard assignments 6+ years navigating the politics that sales marketing work attracts Half the sales marketing platforms in OH quietly depend on something Lyft built in Canton with performance-driven care. Our Canton team treats every retro like a chance to quietly upgrade how we operate. This position offers $77,000 - $114,000, comprehensive benefits, and genuine room to advance into leadership within sales marketing. Freshly verified active, this Customer Service Manager position is accepting candidates now. #J-18808-Ljbffr