Cafe Staff

Cafe Staff

The Café Team Members are primarily responsible for serving guests efficiently in a fast-paced environment. Working hours will be spent in the kitchen cooking, preparing and serving food. Exceptionally focused and industrious Cafe worker with a stellar record of guest satisfaction. Skilled multitasker who thrives in a fast-paced high pressure work environment. Flexible scheduling availability to include all evenings, most weekends and special events required.

Demonstrate the highest standards of guest relations and care when assisting guests at the counter

Give advice, guidance and recommendations on products and menu selection to guests to ensure a positive experience and repeat business

Ensure adequate stock levels of supplies and consumables for the Café area

Manage queues and exceed guest expectations; upsell to maximize profit

Keep Café and surrounding areas tidy and clean; this includes, but is not limited to, table clearing, removing and washing dishes, and taking out the trash

Handle guest complaints in the first instance and report feedback to the Leadership Team

Work within established guidelines and operating procedures

Measure and assemble ingredients for menu items

Properly cook and store food items at appropriate temperatures

Rotate stock items as per established procedure

Ensure compliance with all health code regulations

Maintain clear, well-organized kitchen and storage areas

Participate in regular staff meetings and training, as required

Other duties as tasked by Leadership

Previous restaurant/quick service experience preferred

ServSafe or similar food handling certification preferred

Must have experience in the kitchen