Remote SDET (QA Automation)

Remote SDET (QA Automation)

NTT DATA Services is currently seeking a Remote SDET (QA Automation) to join our team in Guadalajara, Jalisco (MX-JAL), Mexico (MX). Location: Mexico remote

About the Role:

We are seeking a technology engineer with 5 to 8 years of overall experience, including at least 3 years of Windows based application testing experience. You will work daily with a pre-assigned set of users to ensure their business-critical applications function correctly on their new Azure-hosted desktop. You will troubleshoot issues end-to-end, coordinate fixes with partner teams, and communicate clearly with users across diverse roles (e.g., trading, engineering, operations, senior management).

Key responsibilities:

• Perform application testing, defect reproduction, and regression checks before and after migration
• Troubleshoot and resolve issues across Windows, applications, and desktop environment configuration. Issues will be routed by the helpdesk team.
• Write clear user updates and technical notes; manage expectations and drive closure
• Provide structured reporting on your assigned workload (status, risks, blockers)
• Execute user migrations following the factory playbook, tracking progress and outcomes
• Validate end-user functionality on NDS.Next desktops (e.g. M365 Suite, Firmwide common applications (e.g., digital assistant tools), Business apps from an internal app store, Web applications and line-of-business tools)

Must-have skills:

• Strong familiarity with Windows desktop environments and application behavior
• QA automation with Selenium Java knowledge
• Azure certification should be a good fit.
• Proficiency in cloud application connectivity and access management, including core networking concepts
• Python or Java coding proficiency for automation and diagnostics
• Strong debugging and problem isolation skills (logs, configs, repro steps)
• Strong application testing knowledge (test design, validation, regression mindset)

Good to have skills:

• Knowledge of AI-assisted troubleshooting or automation concepts
• Prior application development experience (building, supporting, or modernizing apps)

Engagement style:

• High-volume, user-facing execution with clear daily outcomes
• Works independently within a standardized model, escalating appropriately when needed
• Comfortable partnering across engineering and operations team

Key Responsibilities:

• Test Planning: Create detailed test plans and cases based on requirements.
• Manual & Automated Testing: Perform functional, regression, and performance testing.
• Bug Tracking: Document and report issues using tools like Jira.
• Collaboration: Work with developers and product teams to ensure quality.
• Continuous Improvement: Suggest enhancements to testing processes and tools.

Benefits:

• Competitive salary
• Grocery Tickets - 12% of base salary
• 30 days of Christmas bonus
• 90% Vacation bonus
• 5 personal days per year
• Medical insurance (You and your family)
• Life insurance
• Opportunity to grow in the company

About NTT DATA:

NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. Our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D. Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client's needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees.