Process Assistant, RSR

Job ID: 10394886 | Amazon.com Services LLC This full‑time position requires in‑role training at an operating site which will be 5+ weeks in duration. This training will be located 50+ miles away from the home site location. All travel accommodations for training will be booked and paid for by Amazon. Amazons virtual doors opened in 1995, pushing the boundaries of the possible. Our entire business strives to delight our customers from order placement to delivery, aligning with our Bias for Action principle. Rural Super Rural (RSR) is an organization within Amazon dedicated to ensuring customer deliveries and satisfaction in remote areas. Process Assistants are part of the Last Mile operations in RSR and play a crucial role in this rapidly growing team. They are responsible for daily management of department duties including: allocating labor, leading meetings, assigning job duties, providing work direction, and communicating with internal and external suppliers. Responsibilities Track and report ATS/labor hours Occasionally assist with production duties, train associates and verify SOP compliance Ensure successful area performance through tracking and reporting metrics Assess all aspects of associate work performance and provide timely, detailed feedback Participate in Operational Excellence initiatives Maintain a full understanding of workflow and daily production goals Review and update SOPs as required Ensure work areas remain clean and properly equipped Identify and address safety hazards and participate in safety initiatives Coach associates on safe work practices Ensure all job injuries are reported timely in accordance with established policies and procedures Provide vacation coverage for Area Managers Basic Qualifications 1+ year(s) of Microsoft Office products and applications experience High school diploma or equivalent Ability to work a flexible schedule/shift/work area, including weekends, nights, and/or holidays Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and frequently push, pull, squat, bend, and reach Work 40 hours/week, and overtime as required Preferred Qualifications Associate’s or Bachelor’s Degree, and/or prior Amazon experience Awareness and willingness to use OPEX tools and techniques Demonstrated problem‑solving and analytical skills Effective written and verbal communication across various levels of an organization History of meeting or exceeding departmental goals Experience leading teams and providing direction using independent judgment Strong organization and time‑management skills Amazon is an equal‑opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for interviews or onboarding, please visit for more information. The starting pay for this position includes a base pay rate plus the highest available shift differential depending on the selected shift. As a total compensation company, you are eligible for overtime pay and performance bonuses. Starting Day 1 of employment, Amazon offers EAP, mental health support, medical advice line, 401(k) matching. Learn more about our benefits at . Location: USA, VA, Troy – $23.00 – $23.00 USD hourly #J-18808-Ljbffr