Enterprise IT Service Desk Program Manager (Federal)
Diné Development
Diné Development Corporation is seeking a Program Manager in Washington, DC, responsible for managing the Enterprise IT Service Desk operations. This role ensures compliance with contractual requirements and performance standards while providing strategic oversight for effective service delivery. The successful candidate will have a minimum of 10 years of experience in managing IT operations, a bachelor’s degree in a relevant field, and an active Secret Clearance. This role offers a comprehensive benefits package, including medical and educational assistance. #J-18808-Ljbffr
- RIVA Solutions, Inc in Washington, DC is looking for an experienced Program Manager to lead a federal IT service desk and enterprise support program. The role involves overseeing operations and ensuring quality performance while managing extensive client interactions and...Suggested
- Peraton is looking for an experienced Service Desk Manager in Washington, DC, to oversee IT support operations. This role involves managing a team to deliver... ...effective communication and operational excellence within a federal government context. The ideal candidate should have...Suggested
- NetImpact Strategies is seeking a Service Desk Manager located in Washington, DC. This pivotal position is... ...for the daily management of an IT Service Desk, ensuring high-quality performance and compliance with federal standards. The successful candidate will lead...Suggested
$117.23k - $195.39k
NTT DATA is looking for an experienced Program Manager in Arlington, Virginia, to lead a complex IT engineering and operations support program. This role involves... ...and governance in a secure, mission-driven federal environment. The ideal candidate must have PMP certification...Suggested$166.5k - $200k
...Chenega Agile Real Time Solutions, LLC is seeking an experienced Program Manager in Washington, DC to oversee complex enterprise IT service programs for federal customers. This role involves driving modernization of IT Service Management practices and ensuring the successful...Suggested- A global technology services provider in Washington, DC is seeking a Senior Program Manager to oversee complex IT infrastructure management for a US government agency. Responsibilities include leadership across project portfolios, managing program finances and risks, and...Work at office
- A leading IT services company is seeking an experienced Program Manager in Arlington, Virginia. This role involves leading a complex enterprise IT program within a secure federal environment, serving as the main point of contact for government leaders. Ideal candidates...
- A federal IT service provider in Washington, D.C. is seeking a Program Manager to oversee large enterprise IT contracts. The ideal candidate will have at least 10 years of experience, relevant degrees, and ITIL and PMP certifications. Responsibilities include team management...
- ...Arlington, Virginia is looking for an experienced Program Manager to lead ServiceNow solutions for a federal client program. This role requires strong project... ...skills, including over 5 years of experience in enterprise IT implementations and leading ServiceNow implementations...
$130k - $160k
...funding. The Opportunity We're looking for a Lead Enterprise Account Manager to join our growing US Federal Sales team. In this role you’ll be responsible for... ...Partners, SDRs, Pre‑sales and professional services within an efficient timescale Active security clearance...Immediate startRemote workFlexible hours2 days per week$170k
...RIVA Solutions Inc. is seeking a Program Manager in Washington, DC for a hybrid position overseeing a federal IT service desk. The successful candidate will ensure compliance with contract requirements and manage extensive client interactions. Ideal applicants will have...Contract work- ...NC, US Position Summary The Service Desk Manager provides executive leadership... ...improvement across a high-volume federal IT environment. The Program Manager must have demonstrated the... ...preferred ~ Experience overseeing enterprise IT service desk or contact center...Full timeContract work
- ...Service Desk Manager NetImpact Strategies has an opportunity for a Service Desk Manager supporting a federal customer's enterprise IT Service Desk and End User Support Services program. This leadership role is responsible for the day-to-day management, performance oversight...For contractorsLocal areaImmediate start
$131.3k - $237.35k
Program Manager - IT & Cybersecurity Location: Linthicum, MD Opportunity Are you ready to shape... ...S. Government partner responsible for enterprise IT operations and cybersecurity defense... ...achieved while maintaining compliance with federal cybersecurity frameworks and...Contract workWork at office$130k - $155k
TekSynap is seeking a Service Desk Team Lead in Arlington, VA, to oversee service desk agents and ensure excellent customer... ...have over ten years of experience in service desk management, with a focus on supporting federal environments. You will coordinate training, manage...$112k - $179k
Service Desk Manager Requisition ID: 2026-166747 Position Category: Information Technology... ...Manager to lead and oversee enterprise IT support operations within a federal government contracting... ...stakeholders, technical teams, and program leadership to ensure service delivery...Contract workFor contractorsRemote workShift work- ...primary objective is to manage day-to-day operations... ...Information Technology Service Management (ITSM) framework... ..., and maintain an enterprise-wide service delivery model... ...Oversee comprehensive IT managed services... ...compliance with all relevant Federal Acquisition Regulation...Full timeContract workTemporary workPart time
- ...Join a forward-thinking company as a Program Manager supporting vital IT services. You'll lead complex projects, manage budgets, and supervise staff while... ...contributing to meaningful projects that support federal government needs. With a competitive benefits package,...Remote work
- ...Summary IT Specialist Enterprise Data Architect position(s) are being filled... ...the Office of Personnel Management's delegated Direct Hire Authority... ...appointments to the civil service. Current civil service... ...advance the efficiency of the Federal service. Candidates...Full timePart timeWork at officeRelocation
- ...A defense technology company based in Washington is looking for a Program Manager to lead strategic engagements with federal customers such as the Department of Defense and NASA. This role requires strong program management and customer relationship skills, alongside...
- ...A leading consulting firm in Washington, DC is seeking a Project Manager to support federal projects. The ideal candidate will manage technology project delivery and collaborate with diverse stakeholders. Applicants should have a bachelor's degree, relevant certifications...
- ...Nucorevision, Inc is looking for a Senior Program Manager in Washington, DC. The role involves providing executive-level leadership and oversight for federal IT operations and modernization programs. Key responsibilities include managing contracts and staffing, overseeing...Contract work
$90k
...modernize and optimize IT services to solve some of the... ...critical challenges facing federal civilian and defense... ...technical leads, and program leadership. Support... ...development teams in cloud or enterprise technology... ...Experience with Agile management tools such as Jira, Azure...Contract work- ...PBG is seeking a Program Manager I responsible for task order management and customer engagement for federal agencies. This role requires 5–7 years of experience in program or project management. The ideal candidate will lead project oversight, manage resources, and ensure...
$100k - $140k
Hirebridge is seeking a Help Desk Manager / Project Manager in Bethesda, MD. This position is responsible for overseeing a team providing IT support services for a federal client. The ideal candidate will manage service delivery while ensuring efficiency and high customer...- Think Tank, Inc. is seeking a leader for FMS-NG Operations and Maintenance services in a hybrid position based in Washington, DC. The ideal candidate will manage large-scale federal IT programs, ensuring adherence to processes and efficient service delivery. Responsibilities...
- i360technologies, Inc. is seeking a Program Manager in Washington, DC, to lead a critical system operations support program for a federal client. The role includes managing an integrated... ...program management experience in federal IT and must possess strong skills in Agile...
- Bna Inc is seeking a Program Manager to lead operational support for a large-scale federal modernization initiative related to the U.S. Census Bureau. This role is responsible... ...and a Bachelor's degree in Business or IT. Benefits include comprehensive medical plans, paid...Work at office
- Bart & Associates, LLC is seeking a Program Manager to oversee the operational support for a large-scale federal modernization program supporting the U.S. Census Bureau's Decennial Transformation. This role requires proven experience managing contract details and leading...Contract workWork at office
- ECS is seeking a Program Coordinator in Washington DC to support a federal IT program. The role involves day-to-day coordination, reporting, and maintaining program documentation within a collaborative environment. The ideal candidate will possess at least 7 years of federal...
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