Business Operations and Project Lead (Remote)
Smart IT Frame
Role Summary We are seeking an experienced Operations Project Lead (OPS Lead) with 6+ years of experience managing large-scale network operations and infrastructure projects. The ideal candidate will have strong expertise in enterprise networking, incident management, service delivery, and project governance, along with hands-on experience with Cisco networking devices and a proven ability to drive automation and operational excellence.
Key Responsibilities
Cisco Data Center/Branch Routers and Switches
Hands-on networking device experience (Routers, Switches, Load Balancers)
L2/L3 Switching and Routing Protocols
Network Infrastructure and Device Management
Network Operations, Incident, Problem, and Change Management
Project Planning, SLA/KPI Monitoring, and Stakeholder Management
Dashboard Reporting, Data Analysis, and Team Leadership
Good to Have: Python, Cloud Networking (AWS/Azure/GCP/OCI), SQL, Network Automation, and Data Center Networking.
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