Retail Branch Manager I

Your Future Starts Here! Description Take the next step toward your new career today! Become a part of the diverse and inclusive team within our nationally recognized award-winning Bank that is one of the strongest in the nation. WoodforestNationalBankis privatelyowned,and ourEmployeeStockOwnershipPlan is the largest shareholder. We focus on building relationships and discovering opportunities to better serve our communities and understand the financial needs of every customer we serve. At Woodforest we care and prove it by volunteering with local charities and foodbanks to give back to the communities we serve. By joining Woodforest you will become a part of one of the largest employee-owned banks in the country! Key Responsibilities Achieve branch sales and revenue goals by proactively identifying, marketing, and recommending banking products and services beneficial to the customer. Recruit, train, retain and motivate staff to ensure profitability, sales, customer experience, compliance, and growth objectives for assigned branches within the region. Develop and lead innovative strategies to grow, retain and deepen consumer and business relationships. Proactively grow business deposits and loans through inside and outside business calling. Enhance customer experience and the reputation of the Bank by warmly and sincerely greeting, engaging, and developing relationships with retail partners and customers. Embrace and lead a technology driven customer experience. Lead, partner and execute a community engagement strategy with a Community Development Relationship Manager in order to be an engaged and intrinsic community partner. Inspire and lead team members to reach their full potential. Demonstrate flexibility to perform every other duty as assigned. Must be proactive when seeking business outside of the branch. Inspired, goal oriented, disciplined, team leader with strong interpersonal skills, sales aptitude, and comfortable with outside sales. Must be open to direct coaching and feedback. Ability to work flexible or extended working hours to meet business needs; demonstrated reliability. Demonstrate a passion for taking care of people by exhibiting effective problem-solving abilities, the ability to maintain composure and convey a positive attitude while interacting with customers as well as internal team members. Knowledge of or ability to quickly learn products, services, policies, procedures, regulatory guidelines, as well as engaging in as sales and service process. Ability to maintain the highest level of confidentiality, follow directions, and apply proper policies, procedures and guidelines. Excellent organizational skills with the ability to prioritize workload and multi-task in a fast-paced environment while maintaining accuracy and attention to detail. Ability to understand instructions, forms, applications, and be familiar with financial statements and credit reports. Qualifications 5 years of relevant and transferrable sales and/or customer service experience. OR a Bachelor’s degree and 3 years of relevant and transferrable sales and/or customer service experience. 1 year of experience leading and directing the activities of a sales team is required. Individuals with this level of experience typically report to an on-site manager; will mentor or lead a team of more junior staff but do not typically have formal management responsibility for personnel decisions. Previous instore banking experience is preferred, but not required. Must be positive and engaging. We prefer candidates who reside within our community. Formal Education & Certification High School Diploma or equivalent required. Work Status Full-Time. Supervisory Responsibility Responsible and accountable for all personnel and employment decisions at assigned branch/location. Travel Up to 50% or more outside of branch or as needed by customer. Working Conditions Conditions include standing most of the time, may involve walking, moving, bending, stooping or sitting for brief periods, and occasionally lifting and carrying items up to 30 lbs. Disclaimer This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Nothing herein restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Benefits Strong Culture built on our Core Values: Integrity, Ownership, Service and Community. Be an Owner and take control of your future with our Employee Stock Ownership Plan (ESOP). 401(k) Company Match in ESOP: Woodforest adds 50¢ for each $1 you save (up to 6% eligible pay). The match is made in Woodforest stock held in your ESOP account. Opportunities for Long-Term Growth: Take advantage of growth opportunities and professional development to advance in your career. Banking Products & Services providing convenience, financial savings, and enhanced support to help you achieve your financial goals. Competitive Base Pay and regular compensation reviews to ensure you continue to earn competitive pay. Paid Time Away: Branch Banking employees are offered PTO. Corporate employees are offered paid vacation and sick time. Medical Coverage: 12 comprehensive plans available at an affordable cost! Short and Long-Term Disability & Life, AD&D Insurance 100% paid for by Woodforest plus other benefits available that will help ensure you and your family are confident and well-prepared for whatever comes your way. Well-being Program (Employee Assistance Program) that helps you take care of your physical, mental, and financial health. Resource Champions available to connect you to comprehensive services including expert banking, wealth planning, ESOP, health & wellness programs, impactful community involvement & financial literacy education. Equal Opportunity Employment Woodforest National Bank is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to any factor, including veteran status and disability status, protected by applicable federal, state, or local laws. Job Information Job: Branch Banking Primary Location: VA — Bedford WM-0371 1126 E Lynchburg Salem Tnpk Bedford 24523 Schedule: Full-time Work Locations: VA — Bedford WM-0371 1126 E Lynchburg Salem Tnpk Bedford 24523 Salary Range: $53,560-$66,961 per year Unposting Date: Ongoing #J-18808-Ljbffr