Customer Service Specialist
Wesco
Wesco - 524 Suncrest Drive - Responsibilities: Respond to customer inquiries by telephone, e-mail and walk-ins to provide inquiry or problem resolution; Resolve mostly routine and some non-routine, more complex problems and communicate solution or requested information to the customer; Analyze a customer's service needs and refer to other service or technical departments for follow up as needed; Support customer base by answering questions, concerns, account inquiries as well as handling customer complaints; Process payments for cash account customers
Vacancy posted 3 days ago
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