Retail Book Specialist

Job Title: Retail Book Specialist

Location: 8915 Sage Ave. Naples, FL 34120

Employment Type: Full-Time

Goodwill Southwest Florida is seeking a knowledgeable and detail-oriented Retail Book Specialist to support the Books, Media, and Art areas within retail stores and warehouse operations. This role is essential in sorting, organizing, and maintaining high-quality book, media, and art selections while ensuring these departments remain full, clean, and visually appealing. The ideal candidate brings subject-matter interest, strong organizational skills, and a customer-focused mindset while supporting Goodwill's mission of creating opportunities and strengthening the community.

Key Responsibilities:

• Sort books, media, and art according to established criteria and department guidelines.
• Maintain organized, clean, and fully stocked Book and/or Art departments.
• Photograph artwork and generate accurate description cards for display and sale.
• Assist with merchandising to enhance presentation and customer engagement.
• Support donation intake, cleaning, and related retail duties as assigned.
• Provide friendly, professional customer service to internal teams and customers.
• Work independently while following directions from supervisors.
• Perform additional duties as instructed to support daily retail operations.

Qualifications:

• High school diploma or equivalent preferred.
• Retail experience, preferably involving books and/or art.
• In-depth knowledge of book, media, and art categories.
• Familiarity with best-selling authors and notable artists.
• Proficiency using computers to generate description cards and conduct research.
• Strong organizational skills with the ability to work independently with minimal supervision.
• Physical capability to turn, lean, kneel, bend, and perform routine movement tasks.
• Ability to lift and carry items weighing up to 40 pounds.
• Flexibility to work varied schedules based on business needs.

Why Goodwill?

• Mission-driven nonprofit organization
• Collaborative merchandising team
• Opportunity to impact multiple store locations across Southwest Florida

Benefits & Perks

• Medical, dental, vision insurance
• 403(b) retirement plan
• Paid time off (PTO) and paid holidays
• Employee Assistance Program
• Employee discounts
• Tuition Reimbursement