Program Analyst

Program Analyst

As Practice Manager, the primary focus of the Program Analyst is to collect and evaluate data quantifying and qualifying clinic status and provider activity, synthesize those data, and present them to ASPS leadership.

ASPS data include but are not limited to provider information such as provider and clinic appointment schedules, provider productivity levels, and leave status; patient data such as open encounters and wait times; service physical space and equipment utilization, including audio testing booths, clinical treatment rooms, and use of specialized equipment; audiology and speech-language pathology appointment type distribution, including balance of hearing testing, hearing aid fitting and hearing aid aftercare appointments, balance of speech-language pathology inpatient and outpatient appointments, and ratio of appointments for new and established patients; an accurate record of service equipment; and access trends, including weekly and monthly reports of appointment availability at each site.

The Program Analyst reviews regularly presented data about the service. Data distributed weekly include but are not limited to the Pending Appointment Detail Report, Encounter Action Required Report, the Aging Consult Report, and the Unsigned/Uncosigned Notes Report.

The Program Analyst holds a key position in the Process Improvement activities of the service. In this position the Program Analyst identifies questions for investigation of operations or processes; initiates process improvement projects; participates with and supports ASPS staff in process improvement activities; and gathers data relevant to process improvement projects.

Work Schedule: Full Time. Monday-Friday. 0800 am - 1630 pm

Telework: This position may be AD-Hoc Eligible for telework.

Virtual: This is not a virtual position.

Position Description/PD#: Program Analyst / PD00337-O

Relocation/Recruitment Incentives: Not Authorized

Critical Skills Incentive (CSI): Not Approved

Permanent Change of Station (PCS): Not Authorized