Maintenance Technician 2

WHO WE ARE

Spinnaker Resorts develops, markets and provides property management for 12 resorts that offer different experiences, as each location has unique topography and local flavor. From the low-key coastal paradise of Hilton Head Island, South Carolina, to the sunny shores of Ormond Beach, Florida, to the neon and natural draw of the Ozarks in Branson, Missouri, or to the historical charm of Williamsburg, Virginia - Spinnaker Resorts has developed resorts that our owners and guests love to return to after previously experiencing vacation days filled with leisure and exploration.

An award-winning vacation ownership company, Spinnaker Resorts offers a variety of opportunities for talented individuals who seek a rewarding career in helping make vacation ownership dreams come true. What makes us memorable, in addition to our excellent quality accommodations, amenities and property management, is our company's exceptional customer service and dedication to our owners and guests.

As we continue to expand our operations, consider starting a career with a company made up of over 600 industry professionals dedicated to one common goal: providing our owners and guests with the most extraordinary vacation experience possible.

Click here to meet the Spinnaker Family! Testimonials from team members from various locations and roles. Could you see yourself joining our team?

JOB DESCRIPTION SUMMARY

Maintaining high company standards, the Maintenance Technician II supplements maintenance, procedures, and management efforts to keep the resort in a clean, safe and orderly condition.


DUTIES AND RESPONSIBILITIES

The Maintenance Technician II contributes to the achievement of the Maintenance Department's goals by providing daily attention to the appearance of resort buildings, grounds, and common areas. Responsible for the maintenance of all facilities including rooms, pools, laundry rooms, barbecues, fixtures, drains, grounds, clubhouses, etc.) as assigned by the AGM, Maintenance. Remains informed and aware of conditions that could have an impact on our ability to maintain a high-quality environment for our guests and owners. The Maintenance Technician II performs additional duties as assigned. Typical duties include, but are not limited to:

• Maintenance, troubleshooting, and repair of HVAC and appliances with minimal assistance or supervision.
• Maintain and categorize records and work requests.
• Perform preventative maintenance of all aspects of units, common areas and grounds as required.
• Repair/replace doors, windows, walls, floor, ceilings, roofs, furniture, cabinetry, and remodeling work as required.
• Perform plumbing maintenance such as pipes, drains, faucets, disposals, showers, and Jacuzzi tubs using methods that include soldering, brazing silver, PVC, CPVC, and fittings.
• Reset/replace breakers, ballast, and other electrical fixtures including switches and sockets; prevent and troubleshoot possible electric hazards.
• Maintenance, troubleshooting, and installing all major appliances.
• Backup support to others, special projects as requested, and/or any legitimate business task within the scope of responsibilities.
• Ensure a high standard of safety, cleanliness, and functionality across all resort facilities, assisting guests and staff as necessary.
• Perform regular checks and maintenance on resort equipment, systems, and facilities to ensure optimal performance.
• Respond promptly to guest maintenance requests, ensuring a quick resolution of issues and minimal disruption to guests.
• Safely operate hand tools, power tools, and other equipment required for maintenance tasks.
• Assist in larger repair or renovation projects as directed by the maintenance supervisor or resort management.

KNOWLEDGE, SKILLS AND ABILITIES

• 3+ years previous experience in maintenance or in a janitorial/custodial role a plus.
• Advanced knowledge in appliance troubleshooting.
• HVAC troubleshooting skills - EPA Certification a plus.
• Excellent customer service skills
• Ability to interact effectively with management, peers, and guests
• Valid driver's license.
• Reliable transportation
• English proficiency
• Ability to work weekends
• Ability to perform physically demanding tasks, including lifting, bending, and working in various environmental conditions.
• Ability to use a variety of tools and equipment.

WORK SCHEDULES

Given that we are in the hospitality industry and operations are 24 hours, 7 days per week, schedules will vary by department based on seasonality and business needs. All employees are encouraged to recognize there is a certain level of flexibility expected based on legitimate business situations. For office staff, slight variations of start and end times are available by department based on business needs. However, once a schedule is determined, employees should ensure they are timely based on their established schedule. Requests for schedule adjustments should be submitted to your immediate manager and may be considered if it meets the needs of the business.

KNOWLEDGE, SKILLS AND ABILITIES REQUIRED

• High School Diploma or GED.
• Desire 4+ years' experience in maintenance work.
• Proficient in reading and writing English.
• Good verbal communication skills for interaction with employees, guests, vendors, and the public.
• Ability to work overtime and/or weekends as required.
• Ability to walk extensively, climb ladders, stairs, and lift 50lbs or more.
• Valid driver's license in good standing.

BENEFITS (if eligible)

• Weekly Pay and Direct Deposit
• Health Insurance (Medical/Vision/Dental)
• Company-Paid Life Insurance
• Paid Time Off (PTO) Program
• Paid Vacation and Holiday Pay
• 401 (K) Retirement Plan with a Company Match (based on eligibility)
• Employee Wellness Programs
• Fitness Center Reimbursement
• Ongoing Professional Development Opportunities
• Employee Family & Friends Discounted Stays
• Various Employee Discounts (Local Businesses and National Retailers)
• Employee Recognition and Appreciation Events (Annual Employee Picnic & Holiday Party)
• Company-Supplied Uniforms and Equipment (Applicable Positions)
• Flexible Work Schedules