Store Manager

Store Manager

We're looking for a Store Manager with a strong background in restaurant or QSR operations to oversee our location in Baltimore, MD.

If you're an energetic leader who enjoys developing people as much as driving operations, this is the role for you.

What You'll Do

• Lead and supervise store staff, including hiring, training, coaching, and evaluating performance to ensure high levels of employee engagement and productivity.
• Oversee daily store operations such as opening and closing procedures, cash handling, POS (Point of Sale) system management, and ensuring compliance with company policies.
• Manage inventory control through accurate stock ordering, stocking, merchandising, and loss prevention strategies to maximize sales opportunities.
• Conduct regular team meetings to communicate goals, provide training on product knowledge, sales techniques, and customer service excellence.
• Handle customer inquiries, resolve complaints promptly, and ensure a positive shopping experience that encourages repeat business.
• Ensure compliance with safety regulations, cleanliness standards, and organizational policies at all times.
• Foster a team-oriented environment by supervising shift schedules, delegating tasks efficiently, and motivating staff to achieve their best performance.

What We're Looking For

• 2+ years of management or supervisory experience in cafe or restaurant environments with strong leadership skills.
• Excellent communication skills; bilingual or multilingual abilities are highly desirable for serving diverse customer bases.
• Strong organizational skills with the ability to multitask effectively in a fast-paced setting.
• Experience with POS systems, cashiering procedures, purchasing processes, and inventory management software.

What We Offer

• Competitive pay + performance-based bonus.
• Paid time off and employee discounts.
• Growth opportunities within a locally expanding brand.
• Supportive, team-focused culture that values quality and hospitality.

Join the Roggenart team and help shape the next chapter of our growing bakery café family!

Apply now with your résumé and tell us why you'd be a great fit.