Customer Service - Donor Support Technician
CSL Plasma
The Opportunity Responsible for preparing the donor, donor area and equipment for the pheresis processors. You will report to the Assistant Center Manager. The Role
Experience
- Prepares the autopheresis machine for the pheresis process.
- Monitor the donor and the pheresis process, responds to specific alarms or signals that may occur during the process.
- Disconnect the donor when the process is complete.
- Maintain alertness and awareness to any reaction donor may have during or after the pheresis process and notifies appropriate staff.
- Use Personal Digital Assistant (PDA) to record incidents that occur during the pheresis process, such as machine alerts and alarms, volume variances and donor adverse events.
- Use PDA to link equipment and soft goods used in the pheresis process to the appropriate donor.
- Alerts Group Leader or Supervisor of donor flow issues.
- Ensure the accurate recording of donor data in the electronic donor information management system as outlined in the Standard Operating Procedures (SOPs).
- Understand the policies and procedures associated with hyper immune programs at the center if applicable.
- Maintain clean efficient work environment, and ensures sufficient operating supplies and forms are available as needed. Follows all Health Safety & Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures. Promotes safety in all actions.
- Maintain confidentiality of all personnel, donor and center information.
- May be cross-trained in other areas to meet the needs of the business.
- Bilingual skills may be required, at the discretion of the organization, to meet the needs of the business.
- Perform job-related duties as assigned.
Experience
- Minimum of three (3) months' work experience, preferably in medical or health provider environment or equivalent combination of education and experience
- Will perform basic math calculations
- Understand, remember and apply oral and/or written instructions
- Understand and follow basic instructions and guidelines
- Must be able to see and speak with customers and observe equipment operation.
- Occasionally perform tasks while standing and walking up to 100% of time
- Reach, bend, kneel and have high level of manual dexterity
- Occasionally be required to lift and carry up to 25 pounds
- Fast paced environment with frequent interruptions
- Frequently exposed to hazardous chemicals, extreme temperatures and to blood borne pathogens • Required to wear Personal Protective Equipment while performing specific tasks or in certain areas
- Required to work overtime and extended hours to support center operational needs
Vacancy posted 2 days ago
Similar jobs that could be interesting for youBased on the Customer Service - Donor Support Technician in Springfield, MO vacancy
- ...Opportunity Responsible for preparing the donor, donor area and equipment for the... ...guidelines Must be able to see and speak with customers and observe equipment operation.... ...Required to work overtime and extended hours to support center operational needs About CSL...SuggestedPart timeWork experience placement
CSL
Springfield, MO5 days ago - ...distribution company committed to providing exceptional services and high-quality products to our customers. Our goal is to enhance efficiency in the... ...seeking a highly motivated and skilled software support technician to join our team in Springfield. The ideal candidate...Suggested
Johnston Industrial Supply
Springfield, MO18 days ago - Find your calling at Mercy! The Lab Support Technician (LST I) is part of the provider care team acting in a support capacity for reports... ...support. The LST I will be required to exhibit excellent customer service skills in line with the Mercy Signature Service with all...SuggestedFull timePart timeWeekend work
Mercy
Springfield, MO5 days ago $15 per hour
...computers, laptops, broadband modems and basic routersReturn customer calls in a timely mannerManage daily, weekly or monthly... ...equipment shipped from retail locationsDeliver outstanding service and direct support to all retail locations, by resolving any issues in a...SuggestedHourly payApprenticeshipWork at officeLocal areaRemote workRussell Cellular
Springfield, MO1 day ago- ...Exempt Description We’re looking for an IT Help Desk Technician who enjoys solving problems, supporting people, and making technology work better. In this... ..., curiosity, urgency, and a genuine commitment to customer service, we’d love to hear from you. What You’ll Do As an...SuggestedTemporary workWork at office
$25 - $32 per hour
...Job Description Description Seeking technicians to support a large-scale laptop migration and... ...deployments, hardware refresh projects, and customer-facing support required. Travel... ...Windows 10, Desktop, Imaging, Customer service, Hardware support, Deployment, intune,...Contract workTemporary workWork at officeRelocationFlexible hoursTEKsystems
Springfield, MO1 day ago- .... We provide comprehensive healthcare services including primary medical, dental, vision... .... Job Summary: The Desktop Support Technician is responsible for providing first-... ...technical issues while delivering exceptional customer service. Key Responsibilities:...Temporary workWork experience placementWork at officeFlexible hours
Jordan Valley Health
Springfield, MOa month ago - ...Axiom Technologies is a Global IT Services partner supporting medium- to large-scale enterprises. Please visit our website for more information... ...printer, and peripheral issues ● Good communication and customer service skills ● Ability to work independently in onsite...Contract workPart timeFor contractorsImmediate start
Axiom Technologies
Springfield, MO2 days ago - ...boost your knowledge and confidence! Who We're Looking For: We want fun, enthusiastic individuals who have: A Background in Customer Service or Sales: Experience is a bonus, but your positive attitude is what we value most! A Friendly and Outgoing Personality: If...Hourly payCasual workShift work
$200 per day
...Weekend Event Leader/Customer Service Expert At Air Services we are a family-operated company with a small business feel but large business size, growth, and stability. We have hard-working teams that are dedicated to the company's continued success and are rewarded...Base plus commissionHourly payWeekly payExtra incomePart timeSeasonal workShift workWeekend workAir Services Heating, Cooling, Plumbing & Electrical
Springfield, MO5 days ago$17 per hour
...ongoing professional sales training to enhance your skills. Qualifications: We’re looking for individuals who have: Customer Service or Sales Call Center experience (a plus!) A friendly, outgoing, and upbeat attitude Excellent communication skills and the...Hourly payCasual workMonday to FridayCapital Vacations
Springfield, MOa month ago- ...Job Description Insight Global is seeking 2 Deskside Support Technicians to assist with a large-scale laptop migration project. These resources... ..., troubleshoot technical issues, and provide exceptional customer support throughout the migration lifecycle. This is an...Full time
Insight Global
Springfield, MO5 hours ago - ...-quality solar installations and energy services.As we continue to evolve, we are seeking... ...experienced and motivated IT Specialist to support and maintain the technology... ...business systems, including the company's Customer Relationship Management (CRM) platform....Work at officeRemote work
Sun Solar
Springfield, MO1 day ago - ...solutions, and we’re continuing to grow.We’re looking for a Technical Support Representative to join our team and become a trusted technical... ...solutions.Taking detailed and accurate notes to document customer interactions and troubleshooting steps.Verifying solutions by testing...Temporary work
Digital Monitoring Products
Springfield, MO3 days ago $73k
...technical expert for our valued commercial customers by engaging in continuous learning and... ...Manager, specializing in Equipment, Services, or Controls, in a predetermined office... ..., sick leave, and additional options to support volunteer and parental leave. ~401K match...Hourly payFor contractorsInternshipWork at officeLocal areaRemote workWork from homeRelocation- ...Affiliate group with 46 markets and Gray Digital Media, a full-service digital agency offering national and local clients digital... ....Job Summary/Description:KYTV is seeking a skilled and customer-centric IT Support Specialist to join our technology team. In this role, you...Full timeWork at officeLocal area
Gray Television
Springfield, MO4 days ago - ...Description Job Description Join our team as an IT Technician and help us deliver exceptional service to our retail customers. What You’ll Do: Travel as needed to... ...to retail customer locations Helpdesk support phone support Perform hardware and software...
Springfield Business Systems Inc
Springfield, MO12 days ago - ...looking for an experienced Technical Support Supervisor to lead our Technical Support... ...and help deliver the high level of service our customers have come to expect.In this role, you’... ...key metrics and critical trends.Review technician call transcripts in CRM software to ensure...Temporary work
Digital Monitoring Products
Springfield, MO1 day ago - Production Support Technician, Springfield, MO Build your future at Curia, where our work has the power to save lives. Curia is a global contract... ...treatments to patients. We are on a mission to advance our customers’ therapies from curiosity to cure and ultimately to improve...Contract workShift workNight shiftDay shift
- ...Production Support Technician, Springfield, MO Build your future at Curia, where our work has the power to save lives Curia is a global... ...to patients. At Curia, we are on a mission to advance our customers' therapies from curiosity to cure and ultimately to improve...Contract workShift workNight shiftDay shift
$18 - $22 per hour
...of Wildlife National Museum & Aquarium as a Full-Time Life Support Systems Technician in Springfield, MO, where every day brings new challenges... ...Collaborate with a dedicated team of professionals in a fun, customer-focused environment that emphasizes high performance and a...Hourly payFull timeFlexible hours- ...Technical Specialist is to interact with and support the CNH dealer network in their daily... ...Specialist is to provide best in class customer support via timely and accurate... ...personnel to promote CNH Reman products and services. Travel as needed to further promote...Full timePart time
- ...Center Agent positions that will be responsible to: Answer calls in an efficient, courteous and accurate manner, while assessing customer needs and offering solutions; Demonstrate the desire to make customer's travel not only superior but memorable; Quickly identify and...Currently hiring
$16 per hour
Job Description Job Description Get your foot in the door with an established family-first company where you can walk in on day 1 making WELL over minimum wage. We are a community call center that works with a premier vacation club to offer our sales people a great...Hourly payWeekly payMinimum wageFull timePart time$100k - $111k
...sales growth and margin expansion for filtration products across the Northeast. The role involves building customer relationships, achieving sales targets, and supporting account growth in food and beverage processing applications. Responsibilities Develop and execute...- ...mutually agreed upon marketing goals Courses on ethical and customer centered sales practices will be required Position may require... ..., MO and help customers with their insurance and financial services needs, including: Auto insurance Home insurance Life insurance...Hourly payPart timeFor contractorsWork at officeFlexible hours
- ...professional looking for something beyond the desk? AMG Tech Support is seeking skilled, driven technicians to support our growing national client base. This... ...with clients Be on call and ready to respond to service requests within your territory Preferred Skills & Experience...Hourly payFor contractorsImmediate startFlexible hours
Hardy Industries Inc
Nixa, MO2 days ago - ...HARDY INDUSTRIES in Nixa, Missouri is seeking a skilled technician for I.T. and Telecom support. The role involves a variety of technical tasks such as OS installations, structured cabling, and telecom work across different environments. Applicants should have at least...For contractorsFlexible hours
Hardy Industries Inc
Nixa, MO2 days ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Customer Service - Donor Support Technician. Be the first to apply!
Related searches
- customer retention Springfield, MO
- customer project program manager Springfield, MO
- customer marketing Springfield, MO
- work from home customer Springfield, MO
- customer satisfaction Springfield, MO
- customer engineer Springfield, MO
- customer Springfield, MO
- hybrid customer service Springfield, MO
- non customer service Springfield, MO
- customer service inside sales representative Springfield, MO