Manager / HR

Job Description

Job Description

We are looking for an organized and proactive Manager or Supervisor who will handle HR task to support daily people operations and administrative functions in Aiea, Hawaii. This role blends human resources, office coordination, front office leadership, and billing support to help maintain a well-run clinical environment. The ideal candidate brings strong judgment, attention to detail, and the ability to improve processes while supporting both employees and patients with professionalism.

Responsibilities:

• Create and update internal HR documents, operational procedures, employee forms, and standard workflows to support consistency and compliance.

• Help maintain onboarding resources, handbook content, and staff training materials while keeping personnel files and training records accurate and secure.

• Build efficient office processes, track follow-up items, and support scheduling and administrative coordination across daily operations.

• Guide and support front desk team members through coaching, training, and quality oversight to promote excellent service and dependable execution.

• Monitor patient-facing administrative activities to ensure smooth arrival and departure experiences, and step in to assist front or back office coverage when needed.

• Support billing-related tasks such as insurance coordination, payment processing, and workflow improvements that strengthen revenue cycle operations.

• Assist with resolving issues involving payment tools, practice software, and vendor-supported systems to improve reliability and efficiency.

• Prepare reports, maintain business records in Google Workspace, and provide general administrative support including supply and inventory coordination.

• At least 2 years of experience in office administration, with added value from backgrounds in human resources, healthcare administration, or practice operations.

• Demonstrated ability to develop or manage policies, forms, procedures, documentation, or training materials.

• Strong organizational skills with the ability to handle multiple priorities independently and with a high level of accuracy.

• Clear written and verbal communication skills paired with a detail-oriented and service-oriented approach.

• Working knowledge of Google Workspace, including Docs, Sheets, and Drive.

• Experience supporting onboarding, employee documentation, compliance practices, or staff relations is preferred.

• Familiarity with medical or healthcare office workflows, billing processes, scheduling, or patient-facing operations is preferred.

• Previous experience training, mentoring, or supervising team members is preferred.

This position starts out part-time and moves into full-time after training. Compensation for training is set by the organization we are partnering with and will move up. For the direct hire opportunity, please contact Erica Huggins for more information, View phone number on ziprecruiter.com.