IT Help Desk Manager - Service Excellence Lead
Caci Inc
CACI International Inc. is seeking an experienced IT Help Desk Manager to oversee a service desk team at National Harbor, MD. The role involves managing operations for over 20,000 users, ensuring timely resolutions of incidents and service requests. The ideal candidate must have 10+ years in IT service management and strong ITIL knowledge. This hybrid position offers a competitive salary and robust benefits, ensuring a balance between work and personal life. #J-18808-Ljbffr CACI International Inc.
Vacancy posted 1 day ago
Similar jobs that could be interesting for youBased on the IT Help Desk Manager - Service Excellence Lead in Annapolis, MD vacancy
$84.9k - $178.4k
## IT Help Desk ManagerNational Harbor, MD, USApply NowFind out how well you match... ...an experienced IT Help Desk Manager to manage operations for a service desk team. The service desk team is... ...centric, shows initiative, demonstrates excellent customer service and communication...SuggestedContract workWork experience placementLocal areaImmediate startFlexible hoursDay shift3 days per week- About the role An excellent opportunity has arisen for an experienced Service Manager to join Sytner Worcester. As Sytner Service Manager, you will lead a fantastic team in delighting our customers and getting it right the first time. You will oversee our team of service...SuggestedFull time
- ...Auto Enterprises, LLC, located in Maryland, is looking for a Retail Service Specialist to support store operations and ensure excellent customer service. The ideal candidate will assist in sales, manage customer interactions, and handle operational duties. Bilingual...Suggested
- City National Bank is seeking a Supervisor Mortgage Servicing Oversight to lead mortgage operations focused on compliance and performance excellence. Responsibilities include managing vendor relationships, ensuring compliance, developing controls, and conducting audits...Suggested
$20 - $22 per hour
Help at Home is seeking a Client Service Supervisor in Annapolis, Maryland, to oversee client care operations. The ideal candidate will manage elements of client files, ensure confidentiality, and provide... ...aides. This role requires excellent organizational skills and the...SuggestedHourly pay$80k - $90k
...A leading HVAC contractor in Glen Burnie is seeking an Office Manager to provide support and leadership to the coordination team. The successful candidate... ...members, monitoring workloads, and delivering excellent customer service. This role offers competitive perks and a...For contractorsWork at officeColonialWebb Contractors Company
Glen Burnie, MD4 days ago- ...Hospitality in Annapolis, Maryland is looking for a Conference Services Manager to ensure seamless planning and execution of conferences,... ...possess a Bachelor's degree in Hospitality Management and have excellent communication and organizational skills. #J-18808-Ljbffr...
- ...Reilly Automotive Stores, Inc. is looking for a team member who can support the Store Manager in various key responsibilities, ensuring smooth store operations and excellent customer service. Candidates should possess effective communication skills, retail sales experience...
$125k
...billion in revenue by 2030. Operational Excellence Lead The role that names patterns, drafts the... ...part of that play’s definition of done. Manager Accountability Through Visible Data Build... ...this role makes sure leadership sees it. Coaching Managers on the Error Conversation...For contractorsMonday to FridayShift workShepherd Electric Company, LLC.
Annapolis, MD1 day ago- A leading service provider in Annapolis is seeking an experienced Service Manager to oversee the service department. You will lead a team, manage daily operations, and ensure... ...have over 2 years in service management, excellent leadership, communication skills, and a strong...
- INFRASTRUCTURE SERVICE LEAD (ISL) YOUR IMPACT Own your opportunity... .... Your work will help keep critical... ...readiness of enterprise IT infrastructure across multiple... ...work drives operational excellence, improves issue resolution... ...teams, network teams, desk side support, and other...Night shift
$84.9k - $154.5k
...The Service Desk Lead provides supervisory and operational leadership for... ...service desk functions. This role manages weekly day-to-day service... ...and operational excellence. Key Responsibilities... ...Qualifications ~ Bachelor's degree in IT, Business Administration, or...Contract workWork at officeShift workASM Research, An Accenture Federal Services Company
Annapolis, MD5 days ago$64.4k - $79.86k
...underserved individuals? See Below!!** Service Coordination, Inc. is looking... ...on education, relevant case management experience and relevant... ...Team Member Referral Program Excellent benefits, including a tuition... ...other related services by helping people understand what their...Full timeTemporary workH1bLive inWork at officeLocal areaShift workService Coordination Inc
Annapolis, MD4 days ago$42k - $62k
...Service Desk Incident Manager Location: Aberdeen Proving Ground, MD Company Overview... ...requests and incident statuses. Lead incident response... ...compliance requirements for DoD IT environments. Preferred Qualifications... ...processes and procedures. Excellent communication skills (...Remote workRelocation packageLink Solutions
Annapolis, MD5 days ago$17 per hour
...Service Appointment Coordinator Sheehy Auto Stores, a 2025 Top Workplace recognized by the Richmond Times-Dispatch and The Washington... ...What We're Looking For Strong computer skills (Outlook, Excel, Word; dual screens a plus) Excellent customer service and communication...Relocation packageSheehy Auto
Severna Park, MD5 days ago$40k - $60k
...looking for a detail-oriented and service-driven Remote Booking... ...ideal for someone who enjoys helping others, communicates well, and... ...-up communication Provide excellent customer service through phone... ...Comfortable working remotely and managing your own schedule Able to...Remote workFlexible hoursCareers In Travel | Destination Planners
Annapolis, MD5 days ago- Shepherd Electric Company, LLC. in Maryland is seeking a dedicated Operational Excellence Lead to enhance operational efficiency and minimize errors. You will manage error reviews, develop dashboards, and coach managers across branches. The ideal candidate should possess...
$19.8 - $30.94 per hour
Ross Stores is seeking an Assistant Manager in Maryland to oversee store operations, ensuring compliance with company standards... ...will manage a team, assist in recruitment, and drive customer service excellence. Responsibilities include payroll administration, scheduling...Hourly pay- ...Description ProSidian is a Management and Operations Consulting Services Firm focusing on... ...based on industry leading practices. ProSidian... ..., Business Process, IT Effectiveness,... ...Talent Management. We help forward thinking clients... ...Office Suite (Word, Excel, PowerPoint), strong...Full timeContract workFor contractorsWork at officeRelocation packageFlexible hours
- ...Explain how to properly use contact lenses Assist with inventory management Qualifications What You Will Bring: High school... ...Experience with EMR tools Proficient with MS Office tools (outlook, excel, word) Completion of an ophthalmic assistant or technician...Day shift
Chesapeake Eye Care and Laser Center
Annapolis, MD3 days ago $70.8k - $148.6k
## FEMA Enterprise Service Desk LeadNational Harbor, MD, USApply... ...join our FEMA OCIO ESD Help Desk. They should be... ...Service Desk Lead, the successful candidate... ...training and onboarding • Manage shift schedules and coordinate... ...ticket management • Excellent customer service and...Contract workWork experience placementWork at officeFlexible hoursShift workNight shiftRotating shift3 days per week- Role Overview Lead the coordination and execution of incident management and service request processes to ensure seamless operations... ...of accountability and excellence, ensuring technical support... ...relevant experience working in an IT or Service Desk environment BA/BS degree in...Temporary workWork at officeRelocation package
$171.6k - $392.1k
...Country Opportunity As Delivery Lead, your focus will encompass the planning, driving, and managing of large SAP implementations.... ...to complex problems. Excellent communication skills to convey... ...route you to EY’s Talent Shared Services Team (TSS) or email the TSS at...Contract workSummer holidayFlexible hours- ...This position provides a supportive work environment where your efforts are recognized and rewarded. With competitive salaries and excellent benefits, this is an exciting opportunity to grow your career in a dynamic setting. Don't miss the chance to be part of a company...
$18 - $22 per hour
...generator installation and service company specializing... ...appointments, helping coordinate inspections... ...courteously • Contact leads and schedule appointments... ...friendly phone demeanor • Excellent organizational and... ...will be made by the management of this franchisee. All...Hourly payWork at officeLocal areaMonday to FridayGenerator Supercenter
Annapolis, MD5 days ago$16 - $20 per hour
...Food Service Leader-Annapolis, MD Store 36 - Annapolis, MD 214... ...skilled culinary candidates to help us provide fresh, fast &... ...Department. Assists the Store Manager in preparing work schedules,... ...months of hire) is required. Excellent customer service skills...Hourly payFull timePart timeAll shiftsFlexible hoursShift workWeekend work$18.7 - $32.72 per hour
...registers patients collects co-payments Time-of-Service (TOS) payment processing updates... ...governmental and accreditation regulations. Manages the intake of patients into the practice... ...Knowledge Skills and Abilities Excellent interpersonal communication and customer...Work experience placementMedStar Health
Annapolis, MD5 days ago$59k - $85.1k
...more at Job Function: Customer Management Job Sub Function: Technical Customer Service Job Category: Professional... ...we heal? Our Orthopaedics teams help keep more than 6 million people... ...Strong Microsoft Office (Word, Excel, and Outlook) and Internet...Remote jobFull timeTemporary workWork experience placementWork at officeLocal areaJohnson & Johnson
Annapolis, MD2 days ago- ...environment and support the development of team members. The Role includes guiding managers and team members to deliver quality food while maintaining food safety standards. Ideal candidates will excel in hospitality, team development, and decision-making. Benefits include...Shift work
$20 - $30 per hour
...applicants We’re looking for a motivated Service Coordinator & Payroll Clerk to join our... ...repair order processing. Prepare and manage quotes, invoices, repair orders, and approvals... ...with clean and efficient work habits. Excellent interpersonal skills and a customer-...Hourly payFull timeContract work
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to IT Help Desk Manager - Service Excellence Lead. Be the first to apply!
Related searches
- IT support manager Annapolis, MD
- service desk manager Annapolis, MD
- service development manager Annapolis, MD
- service advisor assistant service manager Annapolis, MD
- director of service operations Annapolis, MD
- service sales manager Annapolis, MD
- director shared services Annapolis, MD
- clinical services director Annapolis, MD
- director managed services Annapolis, MD
- area service manager Annapolis, MD