Front Desk Agent
InnVentures
Innventures - - Responsibilities: Ensure that all guests receive a friendly, efficient and error-free check-in and check-out experience; Handle continuous requests in a fast paced environment by coordinating with other departments to ensure all guest requests are met; Answer questions regarding the local area and facilities and be able to give proper directions and resources to positively influence each guests stay; Demonstrate proper phone etiquette including transferring calls, taking messages and making reservations; Follow proper cash handling procedures and be able to post and reconcile charges applied to guest receipts
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