Bilingual Customer Service

Bilingual Customer Service & Sales Support Representative (Temp-to-Hire)Location: Lauderhill, FL (On-site only) Pay: $20/hour Schedule: Full-time, Monday through Friday, 8:30 a.m. to 5:00 p.m.Role SnapshotWe are seeking a Bilingual Customer Service & Sales Support Representative to support our licensed insurance agents and serve a diverse client base. This is a temp-to-hire opportunity for a professional who brings warmth, reliability, and strong communication skills to every interaction.Languages Required:Fluent in Spanish & EnglishHaitian Creole is a plus (not required)Key ResponsibilitiesHandle inbound customer service calls with professionalism and careConduct outbound follow-ups with existing and prospective clientsProvide sales support to licensed insurance agentsPerform basic administrative tasks and CRM updatesEnsure Spanish-speaking clients feel respected, understood, and valuedNon-NegotiablesWarm, respectful, and professional phone presenceNo condescending tone — cultural sensitivity is essentialReliable, punctual, and able to manage a steady call volumeComfortable working full-time, in-officeNice-to-HavesExperience in an insurance office, call center, hospitality, or sales environmentPrior work with diverse, bilingual communitiesExisting Florida insurance license (2-15, 4-40, or 2-20) Licensing preferred but not requiredLicensingFlorida 2-15, 4-40, or 2-20 license preferredCandidates without a license are still encouraged to applyIf you're dependable, people-focused, and thrive in a fast-paced office environment, we'd love to hear from you.Apply today to join a team that values professionalism, respect, and community. Express Employment Professionals Defunct