Server/Casher

Job Overview

Summary: Responsible for ensuring a positive customer experience at the Food Shack. Responsible for keeping stations stocked, clean, and organized and helping to maintain a clean and well-organized restaurant at all times.

• Primary responsibilities
  1.) Ensure a positive customer experience and deliver the “extra mile experience” for our guests.
  2.) Customer Contact
• Greet & welcome every guest
• Take guests orders
• Answer phone calls and assist customers
• Run food to tables, bag take-out orders

3.) Restaurant maintenance and cleanliness

• Clean and tidy customer dining and contact areas
• Customer self-service stations clean, stocked, and orderly

4.) Service supply inventory

• Notify management of upcoming product shortages
• Service supply areas kept fully stocked and orderly
• Beverage cooler kept fully stocked
• Retail area stocked and orderly

5.) Direct second server/Service Crew to assist with:

• Food running, bagging, cleaning, stocking, etc.

• Secondary responsibilities:

• Prepare and portion acai bowls

• Complete “side-work” tasks as directed by management after primary responsibilities are carried out during down times

• Character and qualifications

• Uphold the mission, vision, and core values of The Food Shack

• “Get it, want it, & have the capacity to do it”

• Take pride in your work and job well done.

• Never have an “its not my job” attitude.

• Must be professional and presentable at all times

• Be physically able to reach bend and stoop, and lift 20 lb

Qualifications
Previous experience in a fast-paced restaurant environment (preferred, but will train the right fit)
Proficiency in using POS systems and cash registers
Strong customer service skills with a focus on satisfaction
Ability to handle cash transactions accurately and efficiently
Knowledge of food handling and sanitation practices
Experience in upselling and increasing sales through recommendations
Schedule

• Your weekly schedule will be provided prior to start of the work week.
• The Food Shack is open Monday - Saturday from 11am - 8pm. Monday and Saturday availability required.

Compensation:

• $3.89 hr + 90% of credit card tip pool
• 100% of cash tips
• Guaranteed minimum $20
  About the Company:
  Thanks for checking out our open position! The Food Shack was founded in 2010 in Middletown RI with a mission to "serve more than just great food". The company is family owned and purpose driven.
  Our Purpose: “To raise the bar on fast casual dining and catering serving real, clean, nourishing food & bring hope, dignity, care and Christ to vulnerable children worldwide affected by human trafficking. We are looking for someone who can help us to do that.
  What we care about:
  1- Giving Back: We commit 10% of company profits to support young people impacted by human trafficking and the organizations fighting to end it.
  2- Sharing the Win: We commit 10% of profits to profit-sharing with our team and building a culture where everyone wins as the company grows.
  3- Raising the Bar: We’re dedicated to serving clean, real, nourishing food- redefining what fast- casual can be.
  Our Core Values:
  Respectfully Candid
  Criticism without insult
  Consistent
  In who we are, what we do, and how we do it.
  An Attitude to Serve
  approach every guest, teammate, and task with a positive attitude and care
  Positive Influence
  Elevate others around you
  Pursue What’s Next
  Always improving
  Join our restaurant team as we prepare a menu of "tacos, bbq, and street eats" and deliver a fun casual atmosphere of local hospitality to our customers! From smoked, and grilled meats, to scratch made sauces, marinades, rubs, pickles, and more. Check out our menu and learn a little more about The Food Shack at 401foodshack.com
  Feel free to also check out our catering company: Island Time Catering Co. at islandtimecatering.com , and our other restaurant concept: risingtidebarbecue.com
  We are accepting and reviewing applications on a rolling basis, thank you for your patience as we review applications. Feel free to contact us via email: View email address on jobs.7shifts.com if you have any additional information you would like to add to your application. We will contact via indeed for interview.
  -Will & The Food Shack management team
  Job Type: Part-time
  Benefits:
• Employee discount
• Flexible schedule
• Paid training

Work Location: In person