Restaurant Manager and Assistant Manager

Job Description

Job Description

Immediate openings - Hiring ASAP

• Make Friends
• Have Fun
• B Yourself
• Share Great Coffee

BIGGBY COFFEE is hiring for management positions to oversee all aspects of daily operations and ensure the smooth and efficient functioning of the coffee shop. This position requires strong leadership skills, business acumen, and a passion for delivering exceptional customer service. Will be responsible for managing staff, maintaining inventory, maximizing sales, and upholding company standards and policies.

Biggby Coffee exists to support people in building a life they love. We're always looking for motivated individuals with a love of coffee and people.

Biggby Coffee management assumes full responsibility for their locations growth, profitable operation, and cultivating Biggby Coffee culture, mission statement, and values. Managers must be leaders of their crew and maintain genuine connections with them and the customers we serve,

In addition to scheduled shifts, people in management positions are expected to coach, train, perform admin duties, and oversee operations.

RESPONSIBILITIES AND DUTIES

• Must become proficient in all Barista and Shift Lead duties and skill sets
• Maintain excellent wait times, cleanliness, and customer interactions through training, coaching, and encouragement
• Provide regular feedback to each team member on strengths and areas of growth
• Work with their crews needs and availability to create weekly shift schedules, maintain budgeted cost of labor, and ensure quality service and quick wait times
• Track and order necessary inventory, smallwares, parts, and equipment, while maintaining low cost of goods sold through eliminating waste and accurate counting
• Ensure appropriate cash handling, deposits, and change for the store
• Work self-sufficiently and involve franchise owner when the situation requires.
• Ensure crew is knowledgeable and meeting all health and safety requirements.
• Develop new leaders to step into future roles.
• Promptly implement and communicate directives
• Thoughtfully delegate tasks to their leadership team and baristas to facilitate efficiency and appropriate development
• Responsible for hiring, firing and disciplinary actions related to the shift leads and baristas.

Benefits:

• Employee discount
• Flexible schedule
• Paid training