Donor Relations Associate

Donor Relations Associate

The University of Miami/UHealth, Division of Development and Alumni Relations, has an exciting opportunity for a full time Donor Relations Associate to work in Miami, FL.

The University of Miami is considered among the top tier institutions of higher education in the U.S. for its academic excellence, superior medical care, and cutting-edge research. At the U, we are committed to attracting a talented work force to support our common purpose of transforming lives through teaching, research, innovation, and service. Through our values of Diversity, Integrity, Responsibility, Excellence, Compassion, Creativity, and Teamwork (DIRECCT) we strive to create an environment where everyone contributes to making UM a great place to work. We are one of the largest private employers in Miami-Dade County; home to more than 16,000 faculty and staff from all over the world.

The Donor Relations Associate plays an important role in supporting the fundraising programs for Sylvester Comprehensive Cancer Center. This position reports to the Executive Director of Development Resources and works with the Executive Director of Development to plan and execute development and stewardship activities designed to establish donor connections with the institution and help to deepen engagement and foster an environment that leads to philanthropic gifts.

Department Specific Functions:

• Act as contact/liaison for key donors, prospects, and VIPs to ensure prospect strategies are advanced, provide expedient assistance to requests and that appropriate follow-up with constituents is successfully completed.
• Assist donors and prospects with appointment scheduling and other requests related to their care at Sylvester and the University of Miami Health System.
• When necessary, contact prospects/donors to verify biographic information, and representative or event invitee information.
• Manage cultivation, solicitation and stewardship appointments for fundraisers and administrators.
• Create agendas, presentations, and briefing materials for meetings with key donors by requesting appropriate research from Portfolio Optimization team or gathering independent information utilizing on-line databases and annual financial reports to prepare background information/briefing materials for administration and fund raisers as needed.
• Assist Development Officer to ensure donors are regularly communicated with and move through the gift cycle by tracking interactions and documenting them in i-BIS throughout the cultivation, solicitation, and stewardship process.
• Assists in research and discovery efforts to identify new potential major gift donors by reviewing and analyzing daily patient screenings, making qualification calls, and sending development officers referrals.
• Inform administrators and fundraisers of important information regarding major gift donors, i.e., birthdays, anniversaries, special accomplishments, in connection with cultivations and solicitations and support stewardship efforts as needed.
• Work with Development Officer to lead logistics for receptions, dinners, community activities and small events to support stewardship and cultivation for major gift donors.
• Utilize i-BIS and other University systems to update and extract constituent information in accordance with i-BIS training and policies and procedures.
• Responsible for tracking gifts to ensure they are entered and reported in i-BIS accurately.
• Responsible for acknowledging gifts in a timely manner.
• Responsible for extracting financial and donor related data and distributing as needed.
• Attend meetings and appropriate training sessions for University Development.
• Answer phones and provide general office support including scheduling, and processing of financial transactions such as mileage and business reimbursements.
• Supports stewardship and cultivation outreach, mailings, programs, and presentations.

This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.

Core Qualifications:

• Bachelor's degree.
• Minimum of three years of relevant experience.
• Must be solution-oriented and able to work independently to successfully complete projects on deadline.
• Excellent command of the English language, both oral and written with a high level of creativity, attention to detail and superior customer service skills.
• Proficient in Microsoft Office applications (i.e. Microsoft Word, Excel, and Outlook).
• Must have initiative mixed with good, sound judgment, and a high level of discretion to handle sensitive information.
• Must be able to handle multiple projects simultaneously and work in a dynamic team environment across multiple divisions.

Any relevant education, certifications and/or work experience may be considered.

The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.