Customer Support Assistant

Ongoing Temporary Opportunity | Immediate Start LHH is partnering with a well-established client in Falls Church, VA to identify a Customer Support Assistant who thrives in a fast-paced, customer-focused environment. This is an excellent opportunity for someone who enjoys problem-solving, building relationships, and delivering exceptional service while supporting a collaborative Customer Success team. In this role, you'll be more than just a point of contact. You'll help create positive customer experiences, provide timely solutions, and serve as a trusted resource for a portfolio of valued clients. If you're passionate about helping others and enjoy working in a team-oriented environment, we'd love to hear from you. Why You'll Love This Opportunity Gain valuable experience supporting a Customer Success team Collaborative, professional work environment Potential for long-term opportunity and career growth Competitive pay: $21-$24/hour Schedule & Requirements 100% onsite in Falls Church, VA Background check required, Drug screening required, Employment verification required, Education verification required upon offer Key Responsibilities Serve as the primary point of contact for assigned customer accounts Respond to client inquiries and resolve issues in a timely, professional manner Deliver outstanding customer service and ensure a positive customer experience Collaborate with internal teams to address customer needs and requests Track and communicate customer concerns while ensuring timely follow-up Support Customer Success Managers in maintaining strong client relationships Identify opportunities to improve service and enhance customer satisfaction Qualifications High school diploma or equivalent required Strong computer skills with the ability to quickly learn new software and CRM systems Exceptional customer service and problem-solving skills #J-18808-Ljbffr LHH Recruitment Solutions