Specialist, Client Operations

Operations Specialist

As an Operations Specialist, you'll tackle complex operational challenges and drive strategic initiatives. Your role is pivotal in enhancing processes and ensuring an outstanding client journey. This role calls for a dynamic professional ready to optimize operations and lead projects that shape our future.

Do these areas interest you? You be a:

• Technology Expert: Lead in mastering and implementing advanced technology solutions, providing strategic support and technical guidance to teams and clients.
• Strategic Collaborator: Drive cross-functional projects with Client Strategy, Media Planning, Finance, Client Integration, and Client Development teams, ensuring operational efficiency and excellence.
• Process Executor: Know and deliver support on key client contractual processes
• Advanced Reporting: Develop and prepare complex reporting assets to support campaign execution and track performance, ensuring accuracy and timely delivery.
• Client Operations Advocate: Cultivate strategic client partnerships, advocating for their needs and delivering tailored solutions.
• Documentation Expert: Create and maintain comprehensive documentation and resources that improve overall task efficiency and elevate team capabilities.

What we look for:

• Bachelor's Degree with 2-3 years of experience in operations or a related field, particularly in client interaction and service delivery.
• Proven track record in managing complex projects and driving strategic initiatives.
• Proficiency in advanced Microsoft Office applications and CRM systems (Salesforce, JIRA).
• Aptitude for learning technical concepts, such as basic HTML knowledge
• Exceptional analytical and problem-solving skills, with the ability to anticipate challenges and deliver innovative solutions.
• Strong leadership and communication skills, capable of influencing and engaging stakeholders at all levels.
• Ability to multi-task, prioritize, and manage time efficiently in a dynamic environment.

CJ is the leader in Affiliate Marketing. We take pride in our innovative technology, comprehensive data solutions and our people. We equip our teams with advanced tools, training and career development opportunities all to provide cutting edge solutions, strategies and support to deliver high quality results for our clients. We work in an energetic, results-oriented, collaborative, team environment that recognizes exceptional performance. As we evolve and grow as a business, so do you.

We're a community of creative and passionate problem solvers who go the distance to tackle the tough questions, think outside the box, and drive intelligent growth, for our clientsand ourselves. We foster and embody an inclusive and collaborative culture where diverse perspectives are sought, relationships are valued, and people feel accepted with a sense of belonging in expressing themselves authentically. We pride ourselves in having a workplace environment that values both work and play. Business Resource Groups, Fun team outings, office events, and flexible time off mean a work life balance with colleagues that turn into lifelong friends.

Conditions of Employment

All job offers are contingent upon successful completion of certain background checks which unless prohibited by applicable law may include criminal history checks, employment verification, education verification, drug screens, credit checks, DMV checks (for driving positions only) and fingerprinting.

Great People deserve Great Benefits

We know that we have some of the brightest and most talented associates in the world, and we believe in rewarding them accordingly. If you work here, expect competitive pay, comprehensive health coverage, and endless opportunities to advance your career

All your information will be kept confidential according to EEO guidelines.