Project Manager, Online

Smartpress Project Manager Smartpress is a fast‑growing online printing service disrupting the traditional printing industry with innovation, eco‑friendly practices, and world‑class customer service. Are you a detail‑driven problem solver passionate about delivering exceptional customer experiences? We’re looking for a Project Manager to lead the charge on high‑value, custom print projects that go beyond the ordinary. In this role, you’ll manage complex, one‑of‑a‑kind jobs from initial concept through final delivery, ensuring every detail is flawlessly executed. As the key point of contact between clients, vendors, and internal teams, you’ll serve as the go‑to expert who keeps projects on track and clients delighted. Projects may involve specialty print finishes, kitting programs, and outsourced production, all requiring a high level of coordination, creativity, and accountability. Shift Monday through Friday 8:00 am – 5:00 pm, with a minimum of 3 days in the office. Qualifications College degree or strong work history Preferred 3–5 years of print experience High attention to detail and strong analytical skills Ability to collaborate within a team environment Comfortable thriving in a fast‑paced setting Ability to work independently to deliver results Superior interpersonal and teamwork skills Self‑motivated mindset with a strong sense of urgency Strong problem‑solving skills Interest in learning, understanding, and applying best practices quickly Responsibilities Client and Sales Collaboration Partner closely with Sales and Account Management to scope and execute high‑value, custom print projects. Deliver exceptional communication and white‑glove service to key clients throughout the project lifecycle. Project Ownership Manage all phases of custom projects, from vendor coordination and production scheduling to quality assurance and final delivery. Oversee the complete order placement process: create and submit purchase orders, coordinate internal and external approvals, and manage proofing and production timelines. Work directly with preferred print partners and third‑party vendors to fulfill specialized orders and overflow production needs. Source, evaluate, and negotiate with vendors for unique production techniques such as die‑cutting, foil stamping, and other embellishments. Production & Logistics Coordination Ensure accurate and timely updates to all shipping, tracking, and billing data. Coordinate kitting and fulfillment for multi‑component projects, ensuring all deliverables meet quality standards and client specifications. Process Improvement & Innovation Collaborate with internal teams—including Workflow, Product Development, and Collaterate—to build new workflows and scalable solutions for non‑standard projects. Identify and recommend opportunities for outsourcing, innovation, and process improvements. Technical & Creative Support Maintain a working knowledge of Adobe Creative Suite tools (Illustrator, InDesign, Photoshop, Acrobat) to support creative and technical review processes. Other Duties Complete additional tasks as assigned by management to support the overall success of the Online Project Management team. Compensation Range $56,000 – $66,000 annually. Benefits Healthcare, dental, life insurance, disability Paid parental leave Employee Stock Ownership Plan – 100% employee‑owned 401(k) with company match Career Development Opportunities Flexible Work Hours Tuition Reimbursement Employee Referral Program Safe & clean manufacturing environment Additional Information We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, citizenship, disability, or veteran status. #J-18808-Ljbffr The Bernard Group, Inc.