Customer Center Coordinator
$66k - $114.43kLockheed Martin Corporation
Description: WHAT WE'RE DOING
At Lockheed Martin Rotary and Mission Systems (RMS), we design, develop and deliver some of the most advanced technologies in the world. Our teams are comprised of members with different backgrounds and skillsets who together drive visionary thinking through innovation and integrity.
THE WORK
In support of the Sikorsky Line of Business and Connecticut Facilities, oversee the management of the Customer Center and perform a variety of activities in support of its operation, as well as Facilities-related planning and coordination.
Customer Center activities include support of onsite events involving room and parking reservation, form and visitor signage preparation, conference and meeting room readiness, customer event and tour preparation and meal coordination. Provide liaison with Facilities, IT, Security, Operations, and Protocol team members to ensure high-level visit actions and AV requirements are fully supported.
Facilities planning and coordination activities include procurement of supplies, signage, and nameplates, utilization of LM Buildings for hoteling reservations and data collection, creating Facilities Work Requests for maintenance issues, and providing support for project management.
WHO WE ARE
Lockheed Martin is a global leader in defense, aerospace, and advanced technologies. Our mission is to solve the world's toughest challenges by providing innovative solutions for our customers. We foster a culture of collaboration and growth, offering employees opportunities to develop new skills, advance their careers, and contribute to projects that make a global impact.
WHO YOU ARE
You thrive in a collaborative, multidisciplinary engineering environment and are committed to delivering best-in-class products and solutions.
WHY JOIN US
At Lockheed Martin we value your unique skills and expertise, and we aim to give back continuously by offering a wide variety of benefits and amenities to help our employees live flexible, healthy, and fulfilling lives at and outside of work.
Basic Qualifications:
- 1+ years of professional work experience required. Bachelor's or Associate's degree preferred.
- Experience managing oversight and/or preparation of reports, event calendars, visitor information, and other related documents
- Ability to communicate and coordinate with all stakeholders to ensure event plans are finalized
- Proficient in Microsoft Word, Excel, PowerPoint, and Teams
Desired Skills:
- Experience with corporate event planning
Basic knowledge of SAP for creating and tracking Purchase Requests and Purchase Orders preferred
- Basic knowledge of LM Buildings for creating and tracking Facilities Work Requests, hoteling bookings, and project status preferred
- Strong organization, communication, and interpersonal skills with the ability to deal with high-level management, customers and employees
- A team player who is willing to work in a creative, fast-paced atmosphere
- Strong adaptability skills with the ability to handle multiple tasks and changing priorities
Clearance Level: None
Other Important Information You Should Know
Expression of Interest: By applying to this job, you are expressing interest in this position and could be considered for other career opportunities where similar skills and requirements have been identified as a match. Should this match be identified you may be contacted for this and future openings.
Ability to Work Remotely: Full-time Remote Telework: The employee selected for this position will work remotely full time at a location other than a Lockheed Martin designated office/job site. Employees may travel to a Lockheed Martin office for periodic meetings.
Work Schedules: Lockheed Martin supports a variety of alternate work schedules that provide additional flexibility to our employees. Schedules range from standard 40 hours over a five day work week while others may be condensed. These condensed schedules provide employees with additional time away from the office and are in addition to our Paid Time off benefits.
Schedule for this Position: 4x10 hour day, 3 days off per week
Pay Rate: The annual base salary range for this position in most major metropolitan areas in California, Massachusetts, and New York is $66,000 - $114,425. For states not referenced above, the salary range for this position will reflect the candidate's final work location. Please note that the salary information is a general guideline only. Lockheed Martin considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/ training, key skills as well as market and business considerations when extending an offer.
Benefits offered: Medical, Dental, Vision, Life Insurance, Short-Term Disability, Long-Term Disability, 401(k) match, Flexible Spending Accounts, EAP, Education Assistance, Parental Leave, Paid time off, and Holidays.
This position is incentive plan eligible.
Pay Rate: The annual base salary range for this position in California, Massachusetts, and New York (excluding most major metropolitan areas), Colorado, Hawaii, Illinois, Maryland, Minnesota, New Jersey, Vermont, Washington or Washington DC is $57,400 - $101,200. For states not referenced above, the salary range for this position will reflect the candidate's final work location. Please note that the salary information is a general guideline only. Lockheed Martin considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/ training, key skills as well as market and business considerations when extending an offer.
Benefits offered: Medical, Dental, Vision, Life Insurance, Short-Term Disability, Long-Term Disability, 401(k) match, Flexible Spending Accounts, EAP, Education Assistance, Parental Leave, Paid time off, and Holidays.
(Washington state applicants only) Non-represented full-time employees: accrue at least 10 hours per month of Paid Time Off (PTO) to be used for incidental absences and other reasons; receive at least 90 hours for holidays. Represented full time employees accrue 6.67 hours of Vacation per month; accrue up to 52 hours of sick leave annually; receive at least 96 hours for holidays. PTO, Vacation, sick leave, and holiday hours are prorated based on start date during the calendar year.
This position is incentive plan eligible.
Lockheed Martin is an equal opportunity employer. Qualified candidates will be considered without regard to legally protected characteristics.
The application window will close in 90 days; applicants are encouraged to apply within 5 - 30 days of the requisition posting date in order to receive optimal consideration.
At Lockheed Martin, we use our passion for purposeful innovation to help keep people safe and solve the world's most complex challenges. Our people are some of the greatest minds in the industry and truly make Lockheed Martin a great place to work.
With our employees as our priority, we provide diverse career opportunities designed to propel, develop, and boost agility. Our flexible schedules, competitive pay, and comprehensive benefits enable our employees to live a healthy, fulfilling life at and outside of work. We place an emphasis on empowering our employees by fostering an inclusive environment built upon integrity and corporate responsibility.
If this sounds like a culture you connect with, you're invited to apply for this role. Or, if you are unsure whether your experience aligns with the requirements of this position, we encourage you to search on Lockheed Martin Jobs , and apply for roles that align with your qualifications.
Experience Level: Experienced Professional
Business Unit: RMS
Relocation Available: Possible
Career Area: Facilities
Type: Full-Time
Shift: First
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